Field Services Engineer

3 weeks ago

Devon, United Kingdom Sealed Air Corporation Full time

What does a Field Service Engineer do?

Provides maintenance and installation for the fleet of packaging equipment in the Southwest area to help us exceed customer expectations and drive business growth.


Why we need you?

  • As a Service Engineer, you'll play a pivotal role in our success by working closely with allocated customers, understanding their needs, and evaluating equipment requirements. Your expertise will be crucial in creating customized Service Contracts and efficiently organizing service, maintenance, and installation tasks.
  • Your ability to conduct thorough root cause analysis and troubleshoot issues will be invaluable as you recommend repairs or replacements for systems and equipment, ensuring optimal functionality and customer satisfaction.
  • Collaboration is key, and you'll work closely with our SEE Systems & Integration team to coordinate installations, liaising with internal Sales Teams, Application Teams, and our Customer Service team to ensure seamless operations.
  • Safety and compliance are non-negotiable, and your commitment to adhering to company, regional, and customer standards, along with Health & Safety regulations, will be paramount. Your full understanding and compliance with RAMS will be essential in maintaining a safe working environment.
  • While comprehensive training will be provided, we're looking for individuals who are driven by self-directed learning and continuous improvement.
  • Your insights and expertise will be instrumental in identifying opportunities for our customers to invest in new equipment and materials. By sharing your knowledge with our Sales Team and Service Manager, you'll contribute to our business growth and success.


Qualifications

  • Electrical qualification: Demonstrated expertise in electrical systems and components.
  • Strong mechanical skills: Proficiency in mechanical operations and maintenance.
  • Excellent troubleshooting capabilities: Ability to diagnose and resolve technical issues efficiently.
  • Knowledge of PLC's: Understanding of Programmable Logic Controllers and their applications.
  • Pneumatic knowledge: Familiarity with pneumatic systems and their operation.
  • Computer literate: Comfortable using computer systems and software for documentation and communication purposes.
  • Experience as a field service technician: Previous experience in a similar role, preferably in field service.

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