Credit Control Manager

3 days ago

United Kingdom Stoli® Group Full time

Job Title: Credit Control Manager

Office Location: Hybrid/UK

Reports to: Global Treasurer

Territory: Global


About STOLI GROUP


Stoli Group is a leader in the production, management, and distribution of extraordinary adult beverages.


Established in the late 1990’s as part of SPI Group, Stoli Group owns an enviable portfolio of ultra-premium spirits, wines, and non-alcoholic beverages. It is a leader in the production, management, and distribution of these brands around the world. Headquartered in Luxembourg, the company uses its own and affiliated production facilities in Argentina, Latvia, Spain, Mexico, UK, and the United States which have a rich heritage dating back to the early part of the last century. Renowned for its flagship brand, Stoli® Vodka, the company appeals to luxury on-premise global consumers. At the heart of Stoli Group’s offerings lie iconic brands including elit® 02 Vodka, Bayou® Rum, Kentucky Owl®, Wiseman®, Cenote® Tequila, Se Busca® Mezcal, Tulchan® Gin. Spanning over 176 markets worldwide, Stoli Group collaborates with a network of 300 distributors.


In the wine portfolio, Stoli Group’s Tenute del Mondo division includes esteemed labels such as Achaval Ferrer® (Argentina) and Arínzano® (Spain), while boasting a joint venture in Super-Tuscan Ornellaia, Masseto, Luce, and CastelGiocondo, under the Tenute Di Toscana Company. 2021 marked a significant milestone for Stoli Group as it became an equal shareholder in Chateau Miraval and its family of brands, including Miraval®, Muse®, Studio®, and Fleur de Miraval®.


Pioneering the fermented and distilled non-alcoholic space, in 2023 Stoli Group invests in The Pathfinder® Hemp and Root.


Stoli Group award-winning brands’ price points range between premium (US$ 20+) and Prestige Plus (US$ 300+) segments.


Role Summary


As a Credit Controller, you will play a critical role in maintaining the financial health of the company by managing the credit risk extended to customers, ensuring efficient planning and timely collections, and minimizing overdue debts. You will work closely with the sales and finance teams to ensure proper credit risk management while maintaining strong customer relationships. Your ability to balance strong analytical skills, ability to build and develop credit management processes with excellent communication will be key to success in this role.


Responsibilities, Capabilities and Experience


Credit Management:


  1. Develop and Implement and Credit risk/management policy for the Group
  2. Set up relations with Credit insurance agencies in which the Group operates
  3. Cross-function coopearation with Treasury, Customer service/Order management, Sales, Supply chain functions
  4. Assess creditworthiness of new and existing customers by analysing financial data and reports.
  5. Set and monitor credit limits based on customer profiles, in line with company credit policies.
  6. Review and update customer credit terms and conditions as needed.


Debt Collection:


  • Ensure efficient planning of accounts receivables, DSO and other financial parameters to manage cash flow
  • Actively manage and pursue overdue accounts, ensuring timely collection of outstanding invoices.
  • Conduct regular follow-ups with customers regarding outstanding payments and resolve any payment issues.
  • Liaise with customers to ensure payments are made within agreed terms and negotiate payment plans when necessary.
  • Prepare and issue statements of accounts and reminders for overdue payments.
  • Experience with Collection agencies


Risk and Compliance:


  • Identify potential credit risks and escalate to the Finance Manager when appropriate.
  • Monitor and report on aging debtors, highlighting any accounts of concern.
  • Ensure compliance with internal credit policies and external legal requirements, such as late payment regulations.
  • Recommend write-offs of irrecoverable debts and assist with debt recovery through legal or external means if required.


Reporting and Reconciliation:


  • Regularly reconcile accounts receivable ledger and ensure discrepancies are investigated and resolved.
  • Prepare monthly reports on accounts receivable status, collection progress, and bad debt provisions for senior management.
  • Provide insights on cash flow implications of outstanding debt.


Customer Relations:


  • Maintain strong relationships with customers, providing exceptional service while handling payment-related queries.
  • Collaborate closely with the sales team to resolve any disputes and maintain positive client relations.


Education:


  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred.
  • A professional certification (such as CICM or equivalent) is a plus.


Experience:


  • 3+ years of experience in credit control or a related finance role, preferably in the spirits, FMCG, or beverage industry.
  • Proven track record of managing credit and debt collections in a mid-sized company.


Skills:


  • Strong understanding of financial statements and credit assessment techniques.
  • Proficiency in using accounting and ERP systems (e.g., SAP, Oracle, QuickBooks).
  • Excellent communication and negotiation skills.
  • High level of accuracy and attention to detail.
  • Strong organizational and problem-solving abilities.
  • Ability to work independently and in a team environment.


Attributes:


  • Assertive yet professional demeanour when handling overdue payments.
  • Ability to work under pressure and meet deadlines.
  • Strong analytical skills and business acumen


Disclaimer: Stoli Group is an equal opportunity employer that values workforce diversity. By embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success. The duties and responsibilities described in the role profile might not be a comprehensive list.

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