Account Handler

Corporate Account Handler - Leading Broker in Sheffield - c£40,000 - Hybrid Working (up to 3 from home)

About the Company

We are delighted to be working alongside one of Yorkshire's leading insurance brokers who have a fantastic opportunity for an experienced Account Handler at their Sheffield office based close to the M1.

About the Role

The role will work alongside two Account Directors and be responsible for £2.5m GWP portfolio of clients which is made up by most commercial risks and industry sectors.

Responsibilities

• Respond promptly and professionally to client queries, ensuring a high level of customer service
• Build and maintain strong relationships with clients, understanding their individual insurance requirements
• Assist with the preparation and renewal of client insurance policies, ensuring accuracy and continuity of cover
• Process new business, renewals, endorsements, and cancellations accurately and within agreed timelines
• Review and ensure the accuracy of policy documentation, terms, and conditions
• Liaise with insurers to secure favourable terms and ensure policies meet client needs
• Negotiate premiums and coverage terms to achieve the best outcomes for clients
• Ensure all activities comply with FCA regulations and company compliance standards
• Share knowledge and best practices within the team to improve service delivery
• Support and mentor less experienced team members as required

Desired Skills

• Experience in a commercial insurance account handling role
• Knowledge of commercial insurance products and markets
• Proficiency in insurance platforms and client management systems
• Strong understanding of FCA regulations
• Cert CII qualification and a willingness to work towards ACII
• Experience with Acturis is desirable
• Strong organisational and multitasking abilities
• Excellent communication and client relationship skills

Package

There is a basic salary up to £40,000 on offer, which is negotiable depending on experience. Additional benefits include 25 days (buy up to 3 more), pension contribution of 5%, life assurance at 4 times salary, private medical, income protection, electric car scheme, long service rewards and completion of CII exam incentives. Hybrid working available with up to 3 days from home.