Passenger Services Supervisor

1 month ago

Stansted, United Kingdom Royal Jordanian Full time

About the job


Ensuring that RJ passengers have provided with quality service rendered as per the company’s commercial and safety procedures and in accordance with international aviation regulations and standard.


Duties & Responsibilities:

  • Gathering all necessary data for the day’s operation, prepares briefing, reviews resources and assigns duties to the Airport Services team
  • Planning for the inbound flight’s needs, organizes special action required in respect to smooth passenger and ramp handling, i.e. special needs, missed connections, baggage irregularities, special equipment on aircraft arrival, etc.
  • Ensuring on-time check-in and ticketing counter opening with sufficient all necessary resources.
  • Ensuring that all parties involved in receiving the aircraft are in position before the arrival.
  • Meeting the inbound flight, assists and directs disembarking customers as needed.
  • Briefing crew with pertinent operational and departure plan, addresses with concerned follow-up items given by the crew.
  • Coordinating aircraft servicing, gate operation and boarding process with proper announcements, sequence and set by RJ procedures priorities.
  • Monitoring carry-on baggage before entering the aircraft.
  • Following-up on close-out issues and gives directions to rectify them.
  • Ensuring completion of all departure related processes, involved staff and equipment in position for departure as soon as aircraft doors close.
  • Reviewing flight and follow-up on pending issues


Knowledge & Skills Required:

  • Communication Skills
  • Customer Oriented
  • Decision making
  • Problem solver
  • Ability to work under pressure.
  • Travel industry knowledge
  • Supervisory and follow=up skills


Qualifications:

  • Minimum 4 years of related aviation experience
  • Highschool degree


Only candidates under consideration will be contacted.

  • Passenger Services Supervisor

    3 weeks ago

    Stansted, United Kingdom Royal Jordanian Full time

    About the job Ensuring that RJ passengers have provided with quality service rendered as per the company’s commercial and safety procedures and in accordance with international aviation regulations and standard. Duties & Responsibilities: Gathering all necessary data for the day’s operation, prepares briefing, reviews resources and assigns duties to...

  • Passenger Services Supervisor

    2 weeks ago

    Stansted, United Kingdom Royal Jordanian Full time

    Job DescriptionAbout the jobEnsuring that RJ passengers have provided with quality service rendered as per the company’s commercial and safety procedures and in accordance with international aviation regulations and standard.Duties & Responsibilities:Gathering all necessary data for the day’s operation, prepares briefing, reviews resources and assigns...

  • Passenger Service Assistant

    1 month ago

    Stansted, United Kingdom Meridian Full time

    This is a great opportunity to get into the aviation industry by becoming a Passenger Service Assistant at Stansted Airport. As a Passenger Service Assistant you will be responsible for meeting passenger's in wheelchairs and escorting them through the airport all the way to departures. Assisting with any needs throughout the process of checking to...

  • Passenger Services Supervisor

    1 month ago

    Stansted Mountfitchet, United Kingdom Royal Jordanian Full time

    About the jobEnsuring that RJ passengers have provided with quality service rendered as per the company’s commercial and safety procedures and in accordance with international aviation regulations and standard.Duties & Responsibilities:Gathering all necessary data for the day’s operation, prepares briefing, reviews resources and assigns duties to the...

  • Passenger Services Supervisor

    1 month ago

    Stansted, Essex, United Kingdom Royal Jordanian Full time

    About the job Ensuring that RJ passengers have provided with quality service rendered as per the company’s commercial and safety procedures and in accordance with international aviation regulations and standard. Duties & Responsibilities: Gathering all necessary data for the day’s operation, prepares briefing, reviews resources and assigns duties to...

  • Passenger Service Agent

    4 weeks ago

    Stansted, United Kingdom Launch Group Full time

    The Launch Group are currently recruiting for passionate Passenger Service Agents at Stansted Airport. **Salary: £13.30** **Hours**:37.5 hrs per week, Permanent **Location**: Stansted Airport Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic...

  • Passenger Service Assistant

    4 weeks ago

    London Stansted Airport, United Kingdom Meridian Business Support Full time

    This is a great opportunity to get into the aviation industry by becoming aPassenger Service Assistant at Stansted Airport. As a Passenger Service Assistant you will be responsible formeeting passenger's in wheelchairs and escorting them through the airport all the way to departures. Assisting with any needs throughout the process of checking to...

  • Facility Cleaner

    4 weeks ago

    Stansted, United Kingdom Inflite Engineering Services Ltd Full time

    **Job Purpose**: To maintain the cleanliness of the FBO facility and perform other duties within your capabilities as directed by your supervisor. **Main Responsibilities**: - Always Maintaining the cleanliness of the FBO - Reporting maintenance requirements - Cleaning of all areas within the FBO including toilets - Maintaining beverage and cleaning...

  • Customer Services Representative

    1 day ago

    Stansted, United Kingdom Inflite The Jet Centre Ltd Full time

    **CONTRACT DETAILS**: - Flexibility on days and hours of work required - Full UK Driving licence is an essential requirement for this role **JOB PURPOSE**: To provide a VIP service to all passengers/crew and visitors to the FBO ensuring that they are dealt with in a professional, attentive and discreet manner. **MAIN RESPONSIBILITIES AND DUTIES**: -...

  • Customer Service Advisor

    1 day ago

    Stansted, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Service Advisor / Customer Care Agent** **CUSTOMER SERVICE ADVISOR REQUIRED!!!!** We are currently recruiting for **Customer Service Advisor** to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required and full on the job training...

  • Customer Service Advisor

    8 hours ago

    Stansted, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Service Advisor / Customer Care Agent** **FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT** ***CUSTOMER SERVICE ADVISOR REQUIRED** We are currently recruiting for **Customer Service Advisor** to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no...

  • Customer Service Advisor

    8 hours ago

    Stansted, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Service Advisor / Customer Care Agent** **CUSTOMER SERVICE ADVISOR REQUIRED!!!!** We are currently recruiting for **Customer Service Advisor** to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required and full on the job training...

  • Customer Service Representative

    1 day ago

    Stansted, United Kingdom Hunt-Rec Full time

    Are you an experienced Customer Service Representative looking for a new challenge? We have an exciting new role based in Stansted for a Customer Services Rep to provide an exceptional service to all passengers and customers. This role is on a 12 hour shift pattern working 4 days on and 4 days off, this includes weekend work, morning and night...

  • Customer Service Advisor

    2 days ago

    Stansted, United Kingdom The Best Connection Employment Group Full time

    Title: Customer Service Advisor / Customer Care AgentFANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT**CUSTOMER SERVICE ADVISOR REQUIRED**We are currently recruiting for Customer Service Advisor to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required...

  • Customer Service Advisor

    2 days ago

    Stansted, United Kingdom The Best Connection Employment Group Full time

    Title: Customer Service Advisor / Customer Care AgentFANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT**CUSTOMER SERVICE ADVISOR REQUIRED**We are currently recruiting for Customer Service Advisor to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required...

  • Customer Service Advisor

    2 days ago

    Stansted, United Kingdom The Best Connection Employment Group Full time

    Title: Customer Service Advisor / Customer Care AgentFANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORTCUSTOMER SERVICE ADVISOR REQUIREDWe are currently recruiting for Customer Service Advisor to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required and...

  • Customer Service Agent

    1 month ago

    Stansted, United Kingdom Pertemps Network Group Full time

    **Job Description**: Customer Service Agent Aviation Recruitment Network Limited is a supplier of airport recruitment solutions to companies operating in and out of UK airports. We are looking to build our database of experienced personnel and we are actively looking for experienced Customer Service Agents at London Stansted Airport (CM24 1QW) for temporary...

  • Customer Care Agent

    8 hours ago

    Stansted, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Care Agent / Passenger Service Agent** **FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT** **CUSTOMER CARE AGENT REQUIRED** We are currently recruiting for Customer Care Agent to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required...

  • Executive Airport Lounge Host

    4 weeks ago

    Stansted, United Kingdom HR GO Recruitment Full time

    Executive Airport Lounge Host opportunity for a Private Terminal at Stansted Airport. 4 on 4 off shift pattern You will provide a VIP service to all passengers, crew and visitors ensuring they are dealt with in a professional and attentive manner. This will include meeting, greeting and escorting passengers to the lounge, serving refreshments and...

  • Airport Baggage Handler

    1 day ago

    Stansted, United Kingdom Skytanking Aviation Services Limited Full time

    At Skytanking, we take pride in our part of enabling our customers to make the right connections at the right time. We believe that it’s the small things that matter - details, improvements and investments that make a collective difference for our customers, employees, partners, and the world we live in. If you would like to be part of this service,...