Product Owner/Product Manager

3 days ago

Clapham, United Kingdom Hush Full time

Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories characterised by effortlessness, simplicity and a laidback sense of style. Despite the challenges to the retail industry, Hush has continued grow – and our company culture still reflects our entrepreneurial roots and relaxed aesthetic. We love hard-working and talented people with a can-do attitude and a passion for what they do.


ROLE PURPOSE

We are seeking a dynamic and results-driven E-Commerce Product Owner to join our team and take ownership of our e-commerce platform and integrations. The ideal candidate will play a crucial role in driving the re-platform project and ongoing optimisation. They will support the Chief Marketing Officer in defining the product strategy and collaborating with cross-functional teams to deliver a best-in-class platform experience. As the Product Owner, you will be the bridge between internal stakeholders, development teams, and customers, ensuring that the platform delivers value, scalability, and an exceptional user experience.


RESPONSIBILITIES

Product Vision & Strategy

  • Support the definition and communication of the product vision, strategy, and roadmap for the platform.
  • Conduct market research, competitive analysis, and gather customer feedback to identify new opportunities and areas for improvement.
  • Align platform objectives with the overall company strategy and goals.

Backlog Management

  • Create, prioritise, and manage the product backlog based on business value, customer needs, and technical feasibility.
  • Write clear and detailed user stories, acceptance criteria, and requirements for the development team.
  • Continuously refine and adjust the backlog to meet changing priorities and market conditions.

Collaboration with Stakeholders

  • Act as the main point of contact between business stakeholders and the development team on e-commerce optimisation and integrations.
  • Facilitate workshops, sprint planning, and review meetings to ensure alignment and gather input.
  • Work closely with relevant departments to build robust view needs or impacts and incorporate them into the product roadmap.

Product Development & Delivery

  • Collaborate with designers, developers, and QA teams to ensure timely and high-quality delivery of features.
  • Define and track key performance indicators (KPIs) to measure the platform’s success and user satisfaction.
  • Make data-driven decisions to optimise the product, enhance features, and solve user pain points.
  • Facilitate handover of any development that requires internal maintenance to end users, ensuring clear documentation is captured to futureproof usage and troubleshooting.

User Experience & Feedback

  • Monitor user engagement and gather feedback to improve the overall user experience.
  • Conduct user testing to validate features and gather insights.
  • Ensure the platform meets customer needs and continuously delivers value.


SKILLS, EXPERIENCE and QUALIFICATIONS

  • 3-5+ years of experience as a Product Owner, Product Manager, or similar role in a DTC e-commerce environment.
  • Experience with SaaS platforms, or enterprise-level solutions.
  • Strong understanding of Agile principles and experience working in Scrum or Kanban frameworks.
  • Ability to understand complex technical concepts and work closely with development teams.
  • Excellent verbal and written communication skills, with the ability to effectively convey product concepts and requirements to stakeholders.
  • Strong problem-solving skills, with a customer-centric and end-user approach.
  • Proven ability to lead cross-functionally to drive product development from concept to launch.
  • Proficiency in project management tools like Jira, Asana, Confluence, or similar.

  • Product Owner/Product Manager

    3 days ago

    Clapham, United Kingdom Hush Full time

    Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories...

  • Product Owner/Product Manager

    3 days ago

    Clapham, United Kingdom Hush Full time

    Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories...

  • Product Owner/Product Manager

    1 day ago

    Clapham, United Kingdom Hush Full time

    Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories...

  • Product Manager/Owner

    1 day ago

    Clapham, United Kingdom Hush Full time

    Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories...

  • Product Owner/Product Manager

    7 days ago

    Clapham, Bedfordshire, United Kingdom Hush Full time

    Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories...

  • Product Owner/Product Manager

    18 hours ago

    Clapham, Bedfordshire, United Kingdom Hush Full time

    Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories...

  • Product Manager/Owner

    7 days ago

    Clapham, Bedfordshire, United Kingdom Hush Full time

    Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories...

  • Product Manager/Owner

    7 days ago

    Clapham, Bedfordshire, United Kingdom Hush Full time

    Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories...

  • Technical Solutions Designer

    1 week ago

    Clapham, United Kingdom The Gym Group Full time

    Technical Solutions Designer Permanent Clapham Junction / Hybrid This is a hybrid role with time required in our HQ in East Croydon. However, in March 2025 we will be moving to our new HQ in Clapham Junction. As a Technical Solution Designer, you’ll design robust technical solutions that support seamless integration, performance, and resilience across...

  • Customer Service Executive

    3 days ago

    Clapham, United Kingdom Oliver's Travels Full time

    We’re Oliver’s Travels and we’re passionate about making travel extraordinary. Our dedication has been rewarded through multiple awards, including being awarded First Place in the 2024 Conde Nast Traveller Readers’ Awards and we have recently been named in the Sunday Times Fast Track 100 companies. We are seeking a proactive and detail-oriented...

  • Customer Service Executive

    3 days ago

    Clapham, United Kingdom Oliver's Travels Full time

    We’re Oliver’s Travels and we’re passionate about making travel extraordinary. Our dedication has been rewarded through multiple awards, including being awarded First Place in the 2024 Conde Nast Traveller Readers’ Awards and we have recently been named in the Sunday Times Fast Track 100 companies.We are seeking a proactive and detail-oriented...

  • Customer Service Executive

    3 days ago

    Clapham, United Kingdom Oliver's Travels Full time

    We’re Oliver’s Travels and we’re passionate about making travel extraordinary. Our dedication has been rewarded through multiple awards, including being awarded First Place in the 2024 Conde Nast Traveller Readers’ Awards and we have recently been named in the Sunday Times Fast Track 100 companies.We are seeking a proactive and detail-oriented...

  • Customer Service Executive

    3 days ago

    Clapham, United Kingdom Oliver's Travels Full time

    We’re Oliver’s Travels and we’re passionate about making travel extraordinary. Our dedication has been rewarded through multiple awards, including being awarded First Place in the 2024 Conde Nast Traveller Readers’ Awards and we have recently been named in the Sunday Times Fast Track 100 companies.We are seeking a proactive and detail-oriented...

  • Front Of House

    3 days ago

    Clapham, United Kingdom Toni and Guy Full time

    Location:65 St. John's RoadClapham JunctionClapham Junction, Greater LondonSW11 1QXJob SummaryWe are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing a variety of administrative tasks. This role requires...

  • Customer Services Team Leader

    7 days ago

    Clapham, Bedfordshire, United Kingdom Oliver's Travels Full time €26,500

    We’re Oliver’s Travels and we’re passionate about making travel extraordinary. We are seeking a proactive and detail-oriented Customer Service Executive to join our team. In this role, you will be instrumental in resolving customer inquiries and complaints efficiently, optimising our processes, and ensuring we deliver exceptional service that meets...

  • Application Architect

    3 days ago

    Clapham Green, United Kingdom Noa Recruitment Ltd Full time

    Application Architect Application Architect - Remote UK - £65000 We are helping an innovative SaaS business scale their software team Due to continued growth and demand for their products they now urgently need a Application Architect to help launch a new product line. This role would suit a hard working Application Architect who has experience working...

  • Reprographics Officer

    1 week ago

    Clapham Park, United Kingdom Harris Academy Clapham Full time

    Main Areas of ResponsibilityYour responsibilities will include: Planning the work of Central Reprographics, including photocopying, design and production of resources to support teaching and learning. Ensuring that high standards are maintained in the production nd provision of all materials Designing and producing all curriculum, publicity and...

  • Customer Service Executive

    7 days ago

    Clapham, Bedfordshire, United Kingdom Oliver's Travels Full time €26,500

    We’re Oliver’s Travels and we’re passionate about making travel extraordinary. Our dedication has been rewarded through multiple awards, including being awarded First Place in the 2024 Conde Nast Traveller Readers’ Awards and we have recently been named in the Sunday Times Fast Track 100 companies. We are seeking a proactive and detail-oriented ...

  • Customer Service Executive

    7 days ago

    Clapham, Bedfordshire, United Kingdom Oliver's Travels Full time €26,500

    We’re Oliver’s Travels and we’re passionate about making travel extraordinary. Our dedication has been rewarded through multiple awards, including being awarded First Place in the 2024 Conde Nast Traveller Readers’ Awards and we have recently been named in the Sunday Times Fast Track 100 companies. We are seeking a proactive and detail-oriented ...

  • EA to Founder and Team

    3 days ago

    Clapham, Greater London, United Kingdom Carousel Consultancy Full time

    EA to Founder - Incredible opportunity - SW London / Hybrid - Highly competitive salary + great perks and bens! An exceptionally organised, commercially minded and business-focused PA / Executive Assistant, with the ability and tenacity to always be two steps ahead and strategically manage problems to ensure a positive outcome, is sought to join a rapidly...