Engagement Scheduler
4 weeks ago
This role is relevant to degree programs that include an 'industrial year, sandwich year, or placement year' in their title.
Squarcle is a growing strategy, operations and digital consultancy dedicated to driving the performance of our clients. We are people orientated and pride ourselves on our people first culture. Unlike many consultancies Squarcle is as equally dedicated to delivery as it is to design.
The Business Support department comprises of several functional leads that enable Squarcle to operate efficiently, safely and in accordance with all relevant legislative, regulatory and internal requirements. An essential and busy department within Squarcle that manages all the support functions from Compliance, Human Resources, Accounting and Finance and Executive support the business.
Squarcle is committed to equality and diversity and our aim is to build a diverse, dedicated, and high-performing team of subject matter experts to support our clients in achieving supply chain and operational excellence.
Reporting to the Head of Consulting (HoC), the Engagement Scheduler is responsible for management and administration of the processes that support the delivery of client consultancy engagements. This includes specific responsibility for the maintenance of an engagement delivery schedule that can be used to drive the performance of the business by providing a structured approach to quality and risk management in the delivery consultancy tasks in accordance with the Squarcle engagement delivery policies. This will require the Engagement Scheduler to work extensively with the Chief Operating Officer (COO), HoC, capability leads, business development (BD) and human resource (HR) teams.
In executing the role, the Engagement Scheduler will have responsibility for the management and administration of the Squarcle professional service application (PSA) and for the exploitation of data within it to business insight, such as trends in utilisation and the forecasting resource requirements.
Primary duties of the Engagement Scheduler are:
- The provision of an engagement delivery schedule, provided through the management of Squarcle PSA across all areas of the business’ value chain.
- Working with the BD team and Engagement Directors and/or Managers, support the input opportunities and engagements on the PSA.
- Working with the Engagement Managers, assist with the planning of deliverable quality assurance and risk management activities.
- Working with the COO, HoC and engagement delivery leadership teams, identify and document risks and issues across the engagement delivery schedule, with specific focus on engagement deadlines and milestones.
- Working with the COO, HoC and Engagement Directors, exploit the data within the PSA to identify engagement performance against engagement profitability (EP) targets.
- Work with the HoC, capability leads and BD team to forecast competency requirements.
- Work with HoC, capability leads and HR to prioritise recruitment against the BD pipeline of opportunities.
- Provide insight into workforce utilisation and productivity against client engagements, capability development and other internal projects.
- Facilitate engagement delivery reporting meetings (risk, deliverable assurance and resource meetings).
- Facilitate internal meetings to capture progress, highlight risks and review scope changes.
- Develop the processes and products for to enable SLT and Board level decision making.
Secondary duties of the Engagement Scheduler are:
- Perform various general administrative duties (such as file creation and maintenance of ongoing administrative projects).
- Provide guidance and advice to personnel on the use of the PSA.
- Carry out other duties as specified by the Head of Consulting.
Knowledge, Skills and Experience (Essential)
- Excellent understanding and experience of MS Excel and Word.
- Excellent organisational and time management skills.
- Strong communication skills – written and verbal.
- Good analytical and planning skills.
- Ability to learn quickly and work under pressure in a fast-paced environment.
- Must have good attention to detail.
- Good working ethics and ability to treat documents with confidentiality.
- Ability to work effectively within a team setting and to provide leadership when required to do so.
Knowledge, Skills and Experience (Desirable)
- Experience of MS Power BI.
- Experience supporting Directors and Senior Stakeholders.
- Experience of project management tools and methods.
- Experience of risk management.
- A worthy team player dedicated to contributing toward the outcome desired by the team.
- High degree of emotional intelligence to effectively deal with increasingly diverse clients and teams.
Privacy Policy - Squarcle Consulting Ltd
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