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Field Services Engineer

2 months ago

England, United Kingdom PER International Full time

Our client provides a full range of product and service solutions to various industries, guaranteeing the reliability and protection of their electrical systems. They leverage the latest industry insights and technology to create solutions that meet evolving customer needs, including advanced critical power solutions designed for superior reliability and performance. Their culture is centered around quality and operational excellence, supported by a team of skilled professionals, effective tools and processes, and extensive expertise.


Responsibilities:


  • Leverage OEM power supply market knowledge to offer technical expertise for EV charging applications.
  • Support customers in technical sales and help identify and qualify new opportunities.
  • Act as a customer advocate, communicating needs and concerns to executive management.
  • Train field sales teams, including reps and distributors.
  • Work with product management to shape product roadmaps, present them to customers, and provide feedback.
  • Stay updated on market trends, competition, and customer needs.
  • Develop technical requirements for new products, guide R&D, prepare documentation, and support customers.
  • Understand customer applications to identify new product features and performance requirement.


Basic Qualifications:


  • Bachelor’s degree in electrical or mechanical engineering or equivalent from an accredited university or college
  • Minimum of 5 years of experience in solving technical issues and providing high-level customer support and value through technical expertise in battery charging, system integration, power systems and control systems.
  • Basic power electronics knowledge for both design and manufacturing including AC / DC and DC / DC topologies, standard approaches used in analog and power supply circuit design
  • Willingness to travel a minimum of 40% of the time during a typical workweek.
  • Fluent in English (both written and oral).
  • Experience with CRM tools SalesForce.com
  • Experience in offering system level solutions (Cabinets, Shelfs, Rectifiers and Controllers)
  • Experience working with customers on embedded applications and in vehicle charging industry


Submit your CV at shaester.g@per-international.com