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Ecommerce Key Account Manager

2 months ago

StokeOnTrent, United Kingdom MacGregor Black Full time

Ecommerce Key Account Manager


Have you got a proven track record of managing online marketplaces?


Are you an expert in optimisation?


Do you possess superior analytical and reporting skills?


Macgregor Black are partnering with a Global Market Leading Consumer Electronics/ Housewares Brand, on the search for a Ecommerce Key Account Manager. This is a permanent role based in Stoke-On-Trent


As eKAM You will be responsible for leading, managing and developing a portfolio of brands and their top listings. This role will focus on sell out, monitoring day to day rate of sale and PPM to keep in line with budgets.


Key Responsibilities


  • You will own an account/category within SDA or CW and will be responsible for quarterly commercial planning cycles
  • Work closely with the eCommerce Directors to deliver agreed sales, margin and performance KPIs.
  • Using a data-driven approach, you will draw insight and make recommendations to internal team members to drive account performance and implement various strategic objectives.
  • Continual UX adjustments / AB testing to drive conversion – we’re looking for someone who can really ‘think big’
  • Own the relationship with customers and develop influential partnerships.
  • Supply Chain – Delivery Work cross-functionally to be the voice of your customer base internally to drive change.


What are we looking for?


  • Proven track record working within a sales environment and results driven – eComm experience desirable.
  • Consumer electronics or housewares experience preferred but not essential.
  • High-level analytical skills and the ability to share insights and lessons.
  • Problem-solving and decision-making abilities in a fast-paced environment.
  • Go-getter, able to navigate ambiguity.
  • Financial acumen: a good understanding of P&L management is necessary.
  • Ability to build and lead external solid customer and internal cross-functional relationships.
  • Familiarity with e-commerce and digital marketing trends.


Competitive salary + benefits.


Please contact Lewis Millican for further information.