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Head Waiter at Alain Ducasse

4 months ago

London Area, United Kingdom The Dorchester Full time

Awarded 3 Michelin stars since 2010, Alain Ducasse at The Dorchester offers contemporary French cuisine with a professional, bespoke and friendly service. Creativity and generosity come together for a memorable experience, infused with whimsy, pleasure and attention to details.

This is a unique opportunity for an enthusiastic and vibrant person to join the team as a Runner and learn from the absolute best people in the industry. You start a unique opportunity to become celebrated as the very best in your field and achieve the highest standards of craft, service and become a legend in your own story.


What you'll get

As a Head Waiter at Alain Ducasse at The Dorchester, here are just some of the great benefits you will receive:

  • Fantastic Employee bonus scheme and Excellent Service charge
  • Complimentary stays including breakfast across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant Social events that bring employees together including Summer party and Winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
  • Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
  • £1000 bonus when you recommend a friend
  • Access to immediate well being advice, because We Care about our employees

What you'll do

You'll love what you do and take pride in delighting our guests:

  • You will be responsible for delivering food, while working alongside both the culinary and sommelier teams to deliver exceptional service during the day. This will include completing the opening mise-en-place on time as well as closing duties, and having extensive menu knowledge in order to thoroughly explain it to guests, and to ensure that the restaurant is ready to operate and welcome all to ensure our guests receives nothing but the best experience .
  • Sometimes our guests have special requests involving dietary requirements, food preferences, beverage and wine preferences, and even special occasions. Most of these requests are fulfilled by our Head Waiter.

The items shared are the essence of a day in the life of a Head Waiter at Alain Ducasse, but we'll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

  • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Head Waiter in Alain Ducasse you'll have the opportunity to bring these to life and continue to create our legacy.
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
  • English is the primary language used in our hotel. You can comfortably communicate in this language