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Business Development Manager

4 months ago


England, United Kingdom Civica Full time

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.


Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.


As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.


We are currently seeking a Business Development Manager to sell our suite of SaaS Solutions into the Local Government sector..


The ideal candidate will have experience of selling SaaS into LG or other public sector verticals


Our most successful Sales colleagues embody the following behaviours & competencies:


  • Maximise customer value - Understands customers and fosters a partnership to solve their problems using our solutions and products to maximise value to the customer and to Civica
  • Own their targets - Takes full ownership for achieving personal/team target. Is planned, rigorous and agile, shapes the task and makes it happen
  • Act with integrity - Approaches sales challenges in the 'right way', is fair, honest and always takes responsibility
  • Challenge thinking - Uses deep market insight and fresh thinking to challenge customers to think differently and to take action
  • Coach for performance - Inspires and, coaches the team to exceed high standards, challenging them to always do more
  • Driven to win - Ambitious and action oriented. Is resilient, tenacious, positive, and determined
  • Always improving - Constantly seeks and acts on feedback, learning and coaching in order to improve personal performance and results


Key Responsibilities


  • The Business Development Manager will be responsible for generating new business sales opportunities
  • Define and execute new business sales campaigns.
  • Produce written proposals of a high standard that make a compelling case for the prospective client to procure Civica's solution.
  • Integrate personal sales efforts with organised marketing activities, e.g. product launches, targeted campaigns and exhibitions.
  • Manage pipeline to ensure that incremental gross margin targets are met consistently month-on-month.
  • Maximise the opportunity for revenue recognition by means of well-balanced payment profiles for contracted business.
  • Contribute to the evolution of the Product Roadmap through identification of customer requirements to facilitate the development of profitable products and services.


Life at Civica


  • Blended working: less commuting, more time with your friends and family.
  • 'Investors in People' - Gold: We prioritise the development of our colleagues to match their ambition.
  • Financial Times - Diversity Leader 2022: We're committed to maintaining an inclusive and supportive culture.
  • Top rated employer - Glassdoor: Our average length of service is 9 years.
  • Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces and the NHS.