Communications Officer
2 weeks ago
Salary: £38,000
I’ve partnered with a client in the transport sector on the lookout for an Communications Officer - Customer Experience. In this role, you will be a key member in the delivery of external facing communications to increase engagement and enhance customer satisfaction. You will be working to bring new ideas into action as well as creating content for existing campaigns and channels. You will need to be on site in Poplar 3 days a week. This role is full-time and permanent.
Responsibilities:
- Leading on customer experience communications, advising and partnering with the Customer team to deliver external communications in support of engagement activities.
- Lead on photography and filming activities for the business and the liaison for external stakeholder filming.
- Responsible for storing press and digital coverage as well as some stakeholder liaison.
- Design, manage and distribute service or other campaign materials, including closure / disruption communications, and updating and monitoring online communications.
What we’re looking for:
- An understanding of gathering and using insights to understand passenger perceptions and their requirement for information, contributing to an excellent customer experience.
- Proficiency with Adobe Creative Suite including Photoshop, InDesign, and Illustrator.
- Ability to adapt communications for different audiences and channels.
- Excellent written, presentation and interpersonal skills.
If you are passionate about ensuring a great customer experience and creating engaging content then we want to hear from you – please submit your CV today
Due to a high volume of applicants, we are unable to respond to everyone. We will get in touch if you are successful in your application.
VMA GROUP is a leading international interim, contract, temporary and permanent recruitment and executive search specialist. We are specifically focused on providing support to the communications, marketing, digital and change communities.
Our specialist practice areas cover: communications, corporate communications, internal communications, change communications, PR, media relations, financial communications, CSR, public affairs, investor relations, marketing, brand, digital marketing and agency services.
We have a reputation for providing expert consultancy services and advice, supported by in-depth knowledge of the professions we recruit for. Our thought leadership and benchmarking studies have become go-to resources for the communications, marketing, digital and change industries, supporting planning and decision-making for organisations of all shapes and sizes.
In the UK, VMA GROUP has offices in London, Bristol and Manchester and in Europe, VMA GROUP has offices in Amsterdam and Brussels, but we work with organisations and individuals on a global basis.
VMA GROUP is committed to equal opportunities and is an Inclusive+ Recruiter.
-
Executive - Corporate Communications
1 month ago
London, United Kingdom Portland Communications Full timePortland is a strategic communications consultancy trusted by some of the highest profile organizations, brands, governments, and individuals in the UK and around the world. We have global offices in London, Paris, Brussels, Washington DC, Singapore, Doha and Nairobi and Berlin. We are pioneers in integrated communications campaigns, helping clients manage...
-
Consultant - Corporate Communications
4 weeks ago
London, United Kingdom Portland Communications Full timePortland is a strategic communications consultancy trusted by some of the highest profile organizations, brands, governments, and individuals in the UK and around the world. We have global offices in London, Paris, Brussels, Washington DC, Singapore, Doha and Nairobi and Berlin. We are pioneers in integrated communications campaigns, helping clients manage...
-
Press Officer
1 month ago
London, United Kingdom Custard Communications Full time**Custard is an ambitious integrated public relations (PR) and marketing consultancy specialising in the hospitality industry.** We specialise in growing businesses, from independent hotels to conference venues and from small suppliers to trade associations. We are the hospitality marketing experts. This is a very exciting time to join our team. Our 16...
-
Office Assistant
3 weeks ago
London, United Kingdom Capsule Communications Ltd Full timeOFFICE ASSISTANT Capsule Comms is an insight-led communications agency representing a diverse portfolio of Global market leading mass brands and niche luxury award winners. We are a team of stand-out comms experts representing emerging and established brands within the beauty, tech, luxury, FMCG, health and wellness categories. Powered by insights, we...
-
Compliance Officer
2 days ago
London, United Kingdom Eutelsat Communications SA Full timeSelect how often (in days) to receive an alert: Compliance Officer Country/Region: Un Connect with Eutelsat Group Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator. As a global leader in satellite communications, we provide infinite connectivity,...
-
Compliance Officer
2 days ago
London, United Kingdom Eutelsat Communications SA Full timeSelect how often (in days) to receive an alert: Compliance Officer Country/Region: Un Connect with Eutelsat Group Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator. As a global leader in satellite communications, we provide infinite connectivity,...
-
Communications Officer
2 weeks ago
London Area, United Kingdom VMA GROUP Full timeSalary: £38,000 I’ve partnered with a client in the transport sector on the lookout for an Communications Officer - Customer Experience. In this role, you will be a key member in the delivery of external facing communications to increase engagement and enhance customer satisfaction. You will be working to bring new ideas into action as well as creating...
-
Senior Digital Marketing Officer
1 day ago
London, United Kingdom Westco communications Full time €42,000 - €45,000Full time ~ Hybrid (2 days working near central London) ~ Six month initial contract, extendable ~£42-£45K per annum depending on experience ~ One of our clients, a dynamic local authority in London, is looking for a talented communications professional to join their team and help them effectively communicate their initiatives, engage residents, and...
-
Senior Digital Marketing Officer
2 days ago
London, United Kingdom Westco communications Full time €42,000 - €45,000Full time ~ Hybrid (2 days working near central London) ~ Six month initial contract, extendable ~£42-£45K per annum depending on experience ~ One of our clients, a dynamic local authority in London, is looking for a talented communications professional to join their team and help them effectively communicate their initiatives, engage residents, and...
-
Senior Account Executive
2 weeks ago
London Area, United Kingdom X4 Communications Full timeJoin a thriving boutique Healthcare Communications agency that has enjoyed tremendous success in recent years as they seek a talented Senior Account Executive (or Account Manager) to join their Client Services team on a permanent basis.🏢 The Company: Specialising in Healthcare PR, Patient Advocacy, and Medical Education, this boutique agency boasts a...
-
Senior Account Executive
2 weeks ago
London Area, United Kingdom X4 Communications Full timeJoin a thriving boutique Healthcare Communications agency that has enjoyed tremendous success in recent years as they seek a talented Senior Account Executive (or Account Manager) to join their Client Services team on a permanent basis.🏢 The Company: Specialising in Healthcare PR, Patient Advocacy, and Medical Education, this boutique agency boasts a...
-
Communications Officer
1 month ago
London, United Kingdom Ministry of Justice Full time**Communications Officer - Prisons and Probation Ombudsman - 77453** **£35,405 - £39,000** **London**: **Overview of the role** The Prisons and Probation Ombudsman (PPO) is an Arm’s Length Body (ALB) of the Ministry of Justice. We have three key duties: - to investigate complaints made by prisoners, young people in detention, offenders under probation...
-
Executive Assistant
6 days ago
London Area, United Kingdom Unitas Communications Full timeCompany Description Unitas Communications is a specialist public relations, advisory, and digital communications agency that operates from London, Dubai, Kuala Lumpur, Brussels, Jeddah, and Washington DC. Working with high-level governmental, inter-governmental, charity and corporate clients such as the United Nations, Amnesty International and the US State...
-
Executive Assistant
7 days ago
London Area, United Kingdom Unitas Communications Full timeCompany DescriptionUnitas Communications is a specialist public relations, advisory, and digital communications agency that operates from London, Dubai, Kuala Lumpur, Brussels, Jeddah, and Washington DC. Working with high-level governmental, inter-governmental, charity and corporate clients such as the United Nations, Amnesty International and the US State...
-
Executive Assistant
1 week ago
London Area, United Kingdom Unitas Communications Full timeCompany DescriptionUnitas Communications is a specialist public relations, advisory, and digital communications agency that operates from London, Dubai, Kuala Lumpur, Brussels, Jeddah, and Washington DC. Working with high-level governmental, inter-governmental, charity and corporate clients such as the United Nations, Amnesty International and the US State...
-
Office Assistant
2 days ago
London, United Kingdom Daisy Communications Full timeCompany Description Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition - so there’s always an exciting...
-
Junior Business Analyst
2 days ago
London, United Kingdom Tvf Media - Communications Full timeJunior Business Analyst - TVF Communications TVF Communications, part of the TVF Media Group, is an award-winning healthcare communications agency delivering creative and digital strategies for global healthcare audiences.This is an exciting and unusual opportunity to join the TVF Communications team on a fast track to real responsibility. We are looking...
-
Junior Business Analyst
6 days ago
London, United Kingdom Tvf Media - Communications Full timeJunior Business Analyst - TVF Communications TVF Communications, part of the TVF Media Group, is an award-winning healthcare communications agency delivering creative and digital strategies for global healthcare audiences.This is an exciting and unusual opportunity to join the TVF Communications team on a fast track to real responsibility. We are looking...
-
Legal Risk and Compliance Officer
2 days ago
London, United Kingdom Eutelsat Communications SA Full timeCompliance Officer Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator. As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and packages, transmitting news reports, provide wholesale...
-
Legal Risk and Compliance Officer
2 days ago
London, United Kingdom Eutelsat Communications SA Full timeCompliance Officer Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator. As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and packages, transmitting news reports, provide wholesale...