Customer Service Advisor

2 weeks ago


Greater Bristol Area, United Kingdom playced Full time

We're hiring for a Customer Service Advisor to join a team of 10, in Bristol. On offer is a basic salary up to £28,000 per annum, no shifts or weekend work, Monday – Friday, 9am – 5pm only and free onsite parking. Ideally, they need somebody that has good experience within telephone-based customer service, has excellent attention to detail and enjoys working with numbers.

The role of Customer Service Advisor involves:

  • Dealing with all incoming queries from clients.
  • Assisting with any issues and liaising with the correct team to resolve them.
  • Upselling additional products or services that suit their needs.
  • Processing of new orders or any changes that need to be made.
  • Focusing on dealing with complaints and retaining customers.
  • Ensuring the retention levels for customers is kept at a good standard.

For the Customer Service Advisor role, you need:

  • Previous experience in an office-based/telephone-based CS role.
  • Ability to work well within a busy environment and enjoys a varied role.

As the Customer Service Advisor, you'll get:

Basic salary up to £28,000 per annum.

Onsite free parking.

Early finishes on a Friday.

Opportunity to progress your role long-term.

Summer and Christmas team get togethers.

Casual office vibe – not corporate

Please apply below or send your CV to sm@playced.co.uk.



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