Campus Liaison Officer
1 month ago
Job title: Campus Liaison Officer
School/Function: Operations
Location: North London - Onsite
Responsible to: Head of Campus operations
Hours: 40 per week
Salary: £25,000
JOB DESCRIPTION
Overall purpose
Campus Liaison Officers (CLO) are the front facing staff at the sites that make up the Regent College London Campus. Staffing the Reception Desk, CLO’s have the responsibility of providing customer service for all Regent students, staff and visitors.
CLO’s are play an important role as part of HubX to support each and every student in their journey. Working closely with their HubX counterparts: Customer Services Officers; Finance Services Officers; Academic Services Officers; Registry Officers and Attendance Officers to ensure students receive a comprehensive support network in all aspects of their study. A part of the HubX the CLO will ensure all students are supported equally and they receive a response at the point of need. The CLO works with the rest of the HubX to make sure that any student issues, individual or as a group, are always responded to in a timely manner and with an effective outcome. The CLO recieves full training so they are ready to be an effective team member within their allocated HubX team.
Staffing The CLO will provide advice and guidance to students and staff on a variety of topics in person and email. Regent has a broad range of support on offer to students, a key role for the CLO is signposting students to the correct service.
Reception duties and administration is a key element to the role, including taking deliveries, showing visitors around the site, using Microsoft packages to complete administrative tasks.
CLO’s support the Assistant Campus Manager and Campus Manager in the day to day operational running of the site, including tasks like opening the building, conducting inspections of the site and reporting maintenance issues to the Facilities Team.
Excellent customer service is an underpinning requirement for this position along with the ability to communicate effectively with our customers and maintain systems in an accurate and timely manner.
Specific duties and responsibilities
- Ensure an excellent level of customer service is embedded throughout the site.
- Work effectively with the allocated HubX team to support students, individually and collectively.
- Record any notes relating to students appropriately to the HubX and ensure the rest of the Hub are made aware of any issues arising as part of the CLO duties and responsibilities.
- Follow up with their allocated HubX team to ensure any student issues are resolved and work as team to provide a positive outcome and support to the student(s) in question.
- To ensure a daily smooth running of the operation within the department by communicating effectively within and with other departments, as well as supporting any necessary changes to ensure seamless customer service.
- Conduct daily tasks like preparing registers, responding to emails, conducting checks of the facilities, classroom are set up accordingly, moving furniture’s.
- Maintains the condition of the site, obtains authorisation and arranges for necessary repairs liaising with the Facilities team.
- Act as first point of contact for the site, supporting students with queries, handling correspondence, liaise with relevant staff and greeting visitors.
- Provides administrative support to the Assistant Manager and Head of Operations with running of the campus.
- Monitors the day to day classes for the relevant campus and chase up the tutors if late and maintain records of any issues.
- Oversee that the required resources are made available to all the academic staff and the students before the start of the classes.
- Liaise with school management to ensure provision of teaching and assessment, including checking facilities, available resources and room bookings.
This is not an exhaustive list of duties.
Person Specification
EXPERIENCE & PERSONAL QUALITIES
- Essential:
- Customer service experience Enthusiastic and a fast learner
- Be flexible to travel within London
- Desirable:
- Working in an FE or HE setting
TECHNICAL KNOWLEDGE & SKILLS
- Essential: Microsoft packages
- Desirable: Microsoft Dynamics Power Automate
Regent College reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting.
-
Campus Liaison Officer
3 weeks ago
London Area, United Kingdom Regent College London Full timeJob title: Campus Liaison Officer School/Function: Operations Location: North London - Onsite Responsible to: Head of Campus operations Hours: 40 per week Salary: £25,000 JOB DESCRIPTION Overall purpose Campus Liaison Officers (CLO) are the front facing staff at the sites that make up the Regent College London Campus. Staffing the Reception Desk,...
-
Campus Liaison Officers
3 months ago
London, United Kingdom Northchild Education (UK) Ltd. Full timeJob Advert *** Join Our Team at Northchild, University of Portsmouth London Campus!** Are you ready to be the friendly face that greets students, visitors, and staff each day? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! **Position: Campus Liaison Officer** **Location**:...
-
Campus Liaison Officer
7 days ago
London, Greater London, United Kingdom Regent College London Full timeJob Title: Campus Liaison OfficerRegent College London is seeking a highly skilled and enthusiastic individual to join our team as a Campus Liaison Officer. This role is a fantastic opportunity to work in a dynamic and supportive environment, providing exceptional customer service to students, staff, and visitors.Key Responsibilities:Provide excellent...
-
Campus Liaison Officer
7 days ago
London, Greater London, United Kingdom Regent College London Full timeJob Title: Campus Liaison OfficerRegent College London is seeking a highly skilled and enthusiastic individual to join our team as a Campus Liaison Officer. This role is a fantastic opportunity to work in a dynamic and supportive environment, providing exceptional customer service to students, staff, and visitors.Key Responsibilities:Provide excellent...
-
Campus Liaison Officer
3 weeks ago
London, United Kingdom Regent College London Full time €25,000Job title: Campus Liaison Officer School/Function: Operations Location: North London - Onsite Responsible to: Head of Campus operations Hours: 40 per week Salary: £25,000 JOB DESCRIPTION Overall purpose Campus Liaison Officers (CLO) are the front facing staff at the sites that make up the Regent College London Campus. Staffing the Reception...
-
Campus Liaison Officer
1 month ago
London, United Kingdom Regent College London Full time €25,000Job title: Campus Liaison Officer School/Function: Operations Location: North London - Onsite Responsible to: Head of Campus operations Hours: 40 per week Salary: £25,000 JOB DESCRIPTION Overall purpose Campus Liaison Officers (CLO) are the front facing staff at the sites that make up the Regent College London Campus. Staffing the Reception...
-
Campus Liaison Officer
2 weeks ago
London, United Kingdom Regent College London Full timeJob title: Campus Liaison OfficerIf you are interested in applying for this job, please make sure you meet the following requirements as listed below.School/Function: OperationsLocation: North London - OnsiteResponsible to: Head of Campus operationsHours: 40 per weekSalary: £25,000JOB DESCRIPTIONOverall purposeCampus Liaison Officers (CLO) are the front...
-
Campus Liaison Officer
3 weeks ago
London, United Kingdom Regent College London Full timeJob title: Campus Liaison OfficerIf you are interested in applying for this job, please make sure you meet the following requirements as listed below.School/Function: OperationsLocation: North London - OnsiteResponsible to: Head of Campus operationsHours: 40 per weekSalary: £25,000JOB DESCRIPTIONOverall purposeCampus Liaison Officers (CLO) are the front...
-
Campus Liaison Officer
1 month ago
London,, UK, United Kingdom Regent College London Full timeJob title: Campus Liaison OfficerSchool/Function: OperationsLocation: North London - OnsiteResponsible to: Head of Campus operationsHours: 40 per weekSalary: £25,000JOB DESCRIPTIONOverall purposeCampus Liaison Officers (CLO) are the front facing staff at the sites that make up the Regent College London Campus. Staffing the Reception Desk, CLO’s have the...
-
Campus Liaison Officer
2 weeks ago
London, United Kingdom Regent College London Full timeJob title: Campus Liaison OfficerSchool/Function: OperationsLocation: North London - OnsiteResponsible to: Head of Campus operationsHours: 40 per weekSalary: £25,000Before applying for this role, please read the following information about this opportunity found below.JOB DESCRIPTIONOverall purposeCampus Liaison Officers (CLO) are the front facing staff at...
-
Campus Liaison Officer
1 month ago
London, United Kingdom Regent College London Full timeJob title: Campus Liaison OfficerSchool/Function: OperationsLocation: North London - OnsiteResponsible to: Head of Campus operationsHours: 40 per weekSalary: £25,000JOB DESCRIPTIONOverall purposeCampus Liaison Officers (CLO) are the front facing staff at the sites that make up the Regent College London Campus. Staffing the Reception Desk, CLO’s have the...
-
Campus Liaison Officer
1 month ago
London, United Kingdom Regent College London Full timeJob title: Campus Liaison OfficerSchool/Function: OperationsLocation: North London - OnsiteResponsible to: Head of Campus operationsHours: 40 per weekSalary: £25,000JOB DESCRIPTIONOverall purposeCampus Liaison Officers (CLO) are the front facing staff at the sites that make up the Regent College London Campus. Staffing the Reception Desk, CLO’s have the...
-
Campus Liaison Officer
3 months ago
London, United Kingdom Regent College London Full time**Job title**:Campus Liaison Officer (International Student Support) **School/Function**: Operations **Location**: Multi-site **Responsible to**:Campus Manager **JOB DESCRIPTION** **Overall purpose** Campus Liaison Officers (CLO’s) are the front facing staff at the sites that make up the Regent College London Campus. Staffing the Reception Desk,...
-
Campus Liaison Officer
2 weeks ago
London, Greater London, United Kingdom Regent College London Full timeJob Title: Campus Liaison OfficerRegent College London is seeking a highly skilled and customer-focused individual to join our team as a Campus Liaison Officer. This role is responsible for providing exceptional customer service to students, staff, and visitors at our campus locations.Key Responsibilities:Customer Service: Provide a high level of customer...
-
Campus Liaison Officer
2 weeks ago
London, Greater London, United Kingdom Regent College London Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Campus Liaison Officer to join our team at Regent College London. As a key member of our operations team, you will be responsible for providing exceptional customer service to our students, staff, and visitors.Key ResponsibilitiesCustomer Service: Provide a high level of customer service to...
-
Campus Liaison Officer
2 weeks ago
London, Greater London, United Kingdom Regent College London Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Campus Liaison Officer to join our team at Regent College London. As a key member of our operations team, you will be responsible for providing exceptional customer service to our students, staff, and visitors.Key ResponsibilitiesCustomer Service: Provide a high level of customer service to...
-
Campus Liaison Officer
2 weeks ago
London, Greater London, United Kingdom Regent College London Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Campus Liaison Officer to join our team at Regent College London. As a key member of our operations team, you will be responsible for providing exceptional customer service to students, staff, and visitors, ensuring a seamless and supportive experience for all.Key ResponsibilitiesCustomer...
-
Campus Liaison Officer
2 weeks ago
London, Greater London, United Kingdom Regent College London Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Campus Liaison Officer to join our team at Regent College London. As a key member of our operations team, you will be responsible for providing exceptional customer service to students, staff, and visitors, ensuring a seamless and supportive experience for all.Key ResponsibilitiesCustomer...
-
Campus Liaison Officer
3 months ago
London, United Kingdom Regent College London Full time**JOB DESCRIPTION** **Overall purpose** Campus Liaison Officers (CLO) are the front facing staff at the sites that make up the Regent College London Campus. Staffing the Reception Desk, CLO’s have the responsibility of providing customer service for all Regent students, staff and visitors. CLO’s are play an important role as part of HubX to support...
-
Campus Liaison Officer
3 months ago
London, United Kingdom Regent College London Full time**JOB DESCRIPTION** **Overall purpose** Campus Liaison Officers (CLO) are the front facing staff at the sites that make up the Regent College London Campus. Staffing the Reception Desk, CLO’s have the responsibility of providing customer service for all Regent students, staff and visitors. CLO’s are play an important role as part of HubX to support...
