Luxury Retail Sales Associate

3 weeks ago


London Area, United Kingdom 360 Talent Full time

Luxury Retail Sales Associate - Central London

Join us as a Luxury Sales Specialist, where you will deliver exceptional customer experiences in a prestigious retail setting. Your primary role involves providing personalized service, showcasing deep knowledge of luxury brands, and achieving sales goals. You'll represent the brand, offering expert guidance to customers in selecting the perfect luxury item.

Key Responsibilities:

Customer Engagement:

  • Welcome and assist customers professionally.
  • Build and maintain strong client relationships, offering personalized service tailored to individual preferences and needs.

Product Knowledge:

  • Stay updated on the latest trends, technologies, and releases within the luxury shoe industry.
  • Demonstrate in-depth knowledge of various luxury shoe brands, materials, and craftsmanship.
  • Effectively communicate product features and benefits to customers.

Sales and Targets:

  • Meet and exceed sales targets by actively promoting and selling luxury shoes.
  • Utilize effective sales techniques, including upselling and cross-selling, to maximize revenue.
  • Maintain comprehensive product knowledge to provide accurate information to customers.

Customer Service:

  • Address customer inquiries and concerns promptly and professionally.

Team Collaboration:

  • Collaborate with colleagues to foster a positive team environment.
  • Share insights and knowledge to enhance team performance.

Qualifications:

  • Previous experience in luxury retail sales.
  • Strong passion for and knowledge of luxury brands and trends.
  • Excellent communication and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Ability to thrive in a fast-paced, dynamic retail environment.
  • Customer-focused with a commitment to delivering exceptional service.
  • High level of professionalism, integrity, and attention to detail.

Offering:

  • Competitive hourly rate from £13.50 to £15 depending on experience (£15ph on Sundays / Up to £20ph on bank holidays) + holiday pay + pension contributions.
  • Weekly or monthly pay methods with immediate start and flexible weekly hours.
  • Opportunity for further development and consideration for permanent roles.

This is an amazing chance to gain exposure to prestigious brands, be trained and enhance your CV.



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