Process Improvement Manager

4 weeks ago


London Area, United Kingdom Jameson Legal Tech Full time

We are recruiting for a Process Improvement Manager on behalf of a highly regarded international law firm. This is a fantastic opportunity for an experienced professional to lead business transformation projects and drive operational efficiency within a fast-paced legal environment.

What You'll Be Doing


• Delivering process improvement projects to enhance legal service delivery and operational efficiency.


• Working closely with lawyers and business teams to optimise matter delivery processes.


• Supporting the firm's revenue growth by developing and implementing solutions that improve profitability.


• Partnering with key clients to refine and enhance legal workflows.


• Advising and guiding legal teams on deploying process and technology solutions for complex matters.


• Building relationships with internal stakeholders to identify future process improvement opportunities.

What the Ideal Candidate Must Have


• Proven experience delivering process improvement projects within professional services (preferably legal).


• Strong stakeholder and change management expertise.


• A structured approach to problem-solving, with the ability to navigate ambiguity and bring clarity to complex situations.


• Experience leveraging Lean Six Sigma methodologies.


• Excellent communication and presentation skills, with confidence in engaging senior stakeholders.


• The ability to work independently on projects while also leading teams when required.

If you have a track record of successfully implementing change and driving efficiency, we'd love to hear from you. Apply today to take the next step in your career



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