Project Manager

4 weeks ago


Chelmsford, Essex, United Kingdom Add Some Zest Full time

Project Manager

The Chat Automation team are currently looking for an experienced Project Manager to join their rapidly growing team/ business. The growth is due to some phenomenal enterprise customer acquisition and this Project Manager will be joining the team to manage these customers through the start of their journey with Chat Automation

As a Project Manager, you will play a critical role in the successful delivery of AI & Automation projects. You will be responsible for managing the entire project lifecycle, from initial client engagement to final project delivery. You will work closely with our clients, remote development teams, and other stakeholders to ensure projects are delivered on time, within budget, and to the highest quality standards.

Key Responsibilities:

Client Relationship Management:

  • Build strong relationships with clients and maintain regular communication.
  • Understand client needs and expectations.
  • Manage client expectations effectively.

Project Planning and Management:

  • Develop detailed project plans, including timelines, milestones, and resource allocation.
  • Track project progress and identify potential risks.
  • Proactively manage project scope, schedule, and budget.
  • Conduct regular project status reviews with stakeholders.

Requirement Gathering and Analysis:

  • Collaborate with clients to gather and document detailed project requirements.
  • Support our BA team with the Analysis of requirements to identify potential challenges and opportunities.
  • Create clear and concise requirement specifications.

Team Coordination:

  • Work closely with BAs & development teams to ensure smooth project execution.
  • Allocate tasks and monitor team performance.
  • Resolve conflicts and issues with the team.

Risk Management:

  • Identify and assess project risks.
  • Develop mitigation strategies to minimize the impact of risks.
  • Monitor and manage risks throughout the project lifecycle.

Required Skills and Experience:

  • Experience in software implementation and managing projects within a SaaS organisation
  • Strong understanding of project management methodologies
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple projects simultaneously.
  • Strong attention to detail and organizational skills.
  • Experience working with remote teams.

Desired but Non-essential Skills and Experience:

  • Background in Recruitment Staffing
  • Knowledge of RPA technologies and tools.

What the Zest team think

This is a great opportunity to join a rocket ship of an organisation and play a pivotal part of the business's growth plans over the next few years. With the long-term opportunity of developing into a Senior PM role or Team Leadership" (Calum, Zest Founder)


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