Commercial Account Handler

4 weeks ago


Leicester, United Kingdom NFP Europe Full time

We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid Term Adjustments, Broking, Renewals, Cross sales, Claims, Queries Premium financing arrangements


Overview of duties


  • Advising a bank of allocated clients on existing products in accordance with their needs
  • Sales support including account broking
  • Liaison with Account Executives in all aspects of account handling
  • Ensure bad debt queries are dealt with efficiently and in line with company procedure.
  • Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Operations and Compliance manuals – use checklists and support documentation as provided by the company to assist with demonstrating compliance.
  • Handle any complaints in accordance with company procedures and regulatory requirements.
  • Conduct learning, training and assessment exercises in accordance with the individual T&C scheme applicable to you. Identify further areas for own development as required.
  • Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
  • Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance
  • Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost effective cover.


Person specification


Knowledge, skills and abilities:

  • Attention to detail
  • Confident communication and inter personal skills
  • Ability to work under pressure, maintaining accuracy and attention to detail
  • Building strong relationships with e.g. clients, prospects, insurers etc


Education/ experience:


  • Working knowledge of most insurance products
  • Experience of working as an Account Handler in a similar broking and sales environment
  • Experience of working to high standards of FCA compliance

Key information:


Hours: Monday - Friday

Location: Leicester, Hybrid

If this sounds like something you are interested in please apply, or contact Paige Hughes or Lucy Reed for further information.



  • Leicester, United Kingdom NFP Europe Full time

    We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. Mid Term Adjustments, Broking, Renewals, Cross sales, Claims, Queries Premium financing arrangements Sales support including account broking ...


  • Leicester, United Kingdom NFP, an Aon company (Europe) Full time

    Job Description We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. Mid Term Adjustments, Broking, Renewals, Cross sales, Claims, Queries Premium financing arrangements Sales support including...


  • Leicester, United Kingdom Allied Healthcare Full time

    Account Handler £Monday – Friday 9am – 5pm My client is a global insurance provider who have dominated the insurance market for decades. Due to exponential growth, they are looking to recruit an Account Handler on a full-time permanent basis. Producing and chasing quotes whilst supporting external Account Handler with quotations. Resolving...


  • Leicester, United Kingdom Eileen Richards Recruitment Full time

    Commercial Insurance Account Handler Are you experienced insurance professional seeking an exciting new opportunity? * Do you want to work for ambitious and growing business who offer a fantastic working environment and progression opportunities? ER Recruitment are excited to be partnering with our client, a passionate and growing broker network who are...


  • Leicester, United Kingdom Stride Resource Management Ltd Full time

    Commercial Account Handler Our Client is an Insurance Broker who is looking for a Commercial Account Handler. The role will be to deal with SME commercial insurance business and commercial combined risks. The successful Commercial Account Handler will be responsible for a wide range of commercial insurance business to include SME and package policies,...


  • Leicester, United Kingdom NFP, an Aon company (Europe) Full time

    Job Description We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects...


  • Leicester, United Kingdom NFP Europe Full time

    We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...


  • Leicester, United Kingdom NFP Europe Full time

    We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...


  • Leicester, United Kingdom IPS Group Full time

    My Client, a well-established broker based in central Leicester area is seeking an experienced Commercial Account Handler to service a growing book of business.An extensive knowledge and expertise of commercial insurance is crucial within the role. You will have a professional manner, strong verbal, written and organisational skills and the ability to take...


  • Leicester, United Kingdom NFP, an Aon company (Europe) Full time

    We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...


  • Leicester, United Kingdom NFP Europe Full time

    We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...


  • Leicester, United Kingdom NFP Europe Full time

    We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...


  • Leicester, United Kingdom IPS Group Full time

    My client, a well-established brokerage situated in the heart of Leicester, is looking for an experienced Commercial Account Handler to oversee the growth of their business portfolio. The role requires a deep understanding and proficiency in commercial insurance. A professional demeanour, along with excellent verbal, written, and organisational skills, is...


  • Leicester, United Kingdom Johnson Fleming Full time

    We’re NFP and we provide services and solutions to support businesses and people. We have capabilities that extend around the globe, including here in the UK, Ireland, EMEA, APAC and North America. It’s a time of rapid growth for the European arm of the business, so we are looking for someone to take responsibility for delivery of customer satisfaction...


  • Leicester, United Kingdom Nixon Allen Limited Full time

    Corporate Account Handler required to join a major insurance broker to strengthen one of its corporate servicing teams in Leicester. As a Corporate Broker, you will be tasked with supporting the Account Executives, in managing a portfolio of corporate national clients and providing an outstanding level of personal service. You will handle client renewals,...


  • Leicester, United Kingdom CAPIO RECRUITMENT LIMITED Full time

    Commercial Account Executive Location: Leicester **Salary**: £30,000 - £55,000 The Company: We are working with a brilliant insurance brokerage in the Leicester area who are looking to grow and develop their Commercial Division. An exciting opportunity has become available which offers flexibility for the right individual. The office is ambitious and...


  • Leicester, United Kingdom Barker Munro Recruitment Ltd Full time

    Schemes Insurance Broker Barker Munro recruitment, is working with a fantastic insurance brand who have a large well-established office based on the outskirts of Leicester who are now looking to add a Schemes Insurance broker to their team. The branch serves regional and national clients in a variety of industry sectors but the team has a focus on...

  • Account Handler

    4 weeks ago


    Leicester, United Kingdom Cream HR Full time

    Are you looking for a fresh new challenge with an outstanding team of people? If so, we have the perfect opportunity for you! Lots of businesses say that they’re a great place to work, and some are. Few offer the freedom and opportunity that we do. We are Tassell Design, a long established, creative design agency driven by imagination and originality....


  • Leicester, United Kingdom IPS Group Full time

    Are you an experienced broker seeking an exciting new opportunity? Our client is actively recruiting for the role of Account Broker. In this position, you'll play a pivotal role in managing client and insurer requests, skillfully negotiating renewals, and maintaining compliance standards. Located in Leicester and Northampton, you'll be part of a dynamic team...


  • Leicester, United Kingdom DreamSearch Ltd Full time

    Account Broker - Northampton & Leicester Salary £50k - £60k Plus Bonus (Subject to Experience) We are recruiting on behalf of a well-established reputable Insurance company with a strong market presence. They currently have an exciting opportunity for an Account Broker to cover the Northampton and Leicester areas. You must be a confident and target driven...