CNI Data Analyst – CMDB

Job Title: CNI Data Analyst – CMDB (SC Cleared)

Work Location: Hybrid – 3 days onsite (Wokingham)

Rate Payable to Contractors: £350-£375 per day

Duration of Assignment: 6 months

Special Working Conditions: 3 days onsite

Role Description:

The CNI Data Analyst – CMDB role involves managing and maintaining the BMC Configuration Management Database (CMDB) to ensure data accuracy and utility within the organization. The role is essential for supporting asset and configuration management processes, collaborating with teams to drive automation, and ensuring compliance with internal processes.

Responsibilities:

Administer and manage the BMC CMDB.

• Collect data from tooling and generate reports for relevant stakeholders.
• Modify CMDB data to improve accuracy, such as updating contract details linked to assets and configuration items.
• Collaborate with support teams to drive automation in asset tagging.
• Process data requests efficiently and accurately.
• Ensure adherence to the Asset Management Process within the department.
• Manage and provide guidance for maintaining Configuration Items (CIs), owning one or more CI types.
• Ensure compliance with the Configuration Management Process.
• Signal and report deviations in IT infrastructure from the registered status or composition in the CMDB.
• Aspire to adopt and strive for “Best in Class” standards.

Key Skills, Knowledge, and Experience:

• Proficiency in BMC CMDB Administration.
• Experience collecting data from tooling to generate actionable reports.
• Ability to modify CMDB data to enhance accuracy.
• Strong collaboration skills to work with support teams on automation initiatives.
• Proficient in processing data requests.
• Familiarity with asset and configuration management processes.

Person Specification:

• Active SC clearance is mandatory.
• Client-facing skills with excellent communication and assertiveness.
• Team-oriented and supportive, with the ability to engage technical leads and colleagues effectively.
• Experience performing process audits and managing process improvement cycles.
• Ability to coordinate the initial identification of assets within departmental sections.