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Senior Fraud Analyst
1 month ago
Senior Fraud Analyst – Financial Services
Location: London (Hybrid)
Salary: Competitive + Excellent Benefits
Are you an experienced fraud analyst looking to take on a senior role in a fast-paced financial services environment? We are seeking a Senior Fraud Analyst to play a key role in fraud detection, investigation, and prevention. This position offers the opportunity to work cross-functionally with Fraud, Data Science, Product, Compliance, and external partners to optimise fraud detection processes, enhance fraud models, and mitigate financial risk.
Key Responsibilities
Fraud Prevention & Analysis
- Investigate and manage complex fraud cases, working closely with both internal teams and outsourced fraud operations (BPO).
- Analyse fraud patterns, conduct root cause assessments, and implement preventive measures to reduce risk.
- Support the continuous improvement of fraud policies and account review processes.
BPO Coordination
- Oversee outsourced fraud detection activities, ensuring alignment with SLAs and KPIs.
- Provide guidance and feedback on complex fraud cases escalated by BPO teams.
- Identify and address gaps in fraud detection processes.
Reporting & Analytics
- Use advanced data analysis techniques to monitor fraud trends and drive process improvements.
- Develop and maintain dashboards tracking fraud KPIs, losses, and recovery rates.
- Prepare detailed reports on fraud performance for senior stakeholders.
What We're Looking For
Experience in fraud analysis, ideally within financial services.
Strong analytical and investigative skills.
Proficiency in SQL and Python for fraud analysis.
Experience with fraud prevention tools (CIFAS, Onfido, Experian, GBG).
Excellent communication skills for stakeholder management.
Ability to collaborate effectively with internal and external teams.
Strong Microsoft Office skills.
Certifications such as CFE or CAMS are highly desirable.
A degree in Mathematics, Statistics, Engineering, Computer Science, or Finance is an advantage.
Perks & Benefits
Compensation & Savings:
- Pension scheme, share options & 5% cashback on in-app purchases.
- £200 for home office setup.
Health & Wellbeing:
- Private medical insurance (including GP consultations, prescriptions, mental health support, optical & dental cover).
- Employee Assistance Programme with unlimited mental health sessions & 24/7 GP access.
- Gym membership discounts & wellbeing consultations.
Family-Friendly Policies:
- Enhanced maternity, paternity, adoption, and shared parental leave.
Learning & Development:
- Support for professional qualifications & memberships.
- Access to e-learning, internal training, and FCA regulatory training.
Workplace Perks:
- Hybrid working, casual dress code & regular team socials.
- Healthy office snacks.
Join a forward-thinking team and help drive fraud prevention in a dynamic, fast-growing financial services environment.