Information Technology Administrator

1 month ago


London Area, United Kingdom Alfanar Projects Full time

Alfanar Energy UK are developing the largest Advanced Sustainable Aviation Fuel (SAF) project in Europe, utilising first-of-it's-kind technology and attracting a £1.5billion investment package. It's a very exciting time to be joining us as our project gathers pace and the UK Government puts legislation in place to mandate SAF usage. More information can be found at:


www.lighthousegreenfuels.co.uk


We're currently seeking an experienced individual to come on board in London as IT Administrator. This role will provide IT-related technical support to end-users and ensure that there are no disruptions due to system technical issues. The IT Administrator will work closely with the Systems and Network team for any on-site configurations required.


Please note no sponsorship is available for this role.


Responsibilities:

  • Provide enterprise technical support in a professional manner by fixing the root cause of the issue
  • Perform Installations, configuring systems, Printers, Network/Wifi, BitLoker, VPN, FortiClient, Firewall, Switch, etc.
  • Resolve hardware/software faults, solving technical problems, supporting roll-out of new applications to meet given SLAs.
  • Work on providing Operations Management support for Day-to-day service operations using incident management
  • Implement IT department policies and processes when responding to end user support requests
  • New user IT-Onboarding by imaging laptops, configuring profiles, setting MFA, etc.
  • Serve as contributing member of a high performing technical support team by providing our customers with on-field support via MS-Teams, Phone, Email, and chat support.


Who we're seeking:

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related fields
  • Minimum Experience: minimum 8+ Years’ hands-on experience in an Enterprise Support role
  • Good to have Certifications: Azure, CCNA/CCNE, basic cabling, switching, routing, Design Software
  • Knowledge of administration, configuration, monitoring, and troubleshooting Hardware and Software
  • Professional written and interpersonal skills are essential when communicating with customers and clients
  • Troubleshooting skills and Root cause analysis skills


Alfanar offers a competitive package and a hybrid weekly work pattern. If you're an experienced enterprise IT Administrator we encourage you to apply today



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