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Insurance Administrator
4 months ago
Job Role: Account Executive
Location: New Milton
Hours: 35 hours per week Monday to Friday
The Job role
As an Account Executive, you will be contributing to a respected and trusted insurance broker with a friendly and dedicated team, that provides cover for properties, large or small.
- Providing customer centric insurance products for the client’s consumers.
- Ensuring all enquiries are dealt with in a professional and timely manner.
- Ensuring compliance with FCA requirements.
This role reports into the Insurance Manager and has no direct reports.
Main Responsibilities
- Liaising with clients, brokers, and insurers in the day-to-day administration of contracts of insurance.
- Preparing and issuing new business & renewal terms and quotations.
- Working with your manager, colleagues and clients to understand impact of claims on your portfolio.
- Ensuring stakeholders are regularly engaged and updated in a timely and professional manner.
- Dealing with client queries via multiple channels – e.g. email, telephone, post – in a timely and professional manner.
- Provide a superior service to all internal and external customers of Knight Square Insurance Brokers Ltd.
- Support the Knight Square Insurance strategic and operational goals.
Skills and Experience
- Preferably educated to A Level standard. or equivalent, but as a minimum 5 ‘C’ grade or above GCSE passes including English and Maths (or minimum 5 grade 5 and above for the new GCSE grading). However, previous on the job experience will be considered for the right candidate.
- Experience of working within a property insurance operation either for an insurance company or broker would be advantageous but not necessary as training will be given.
- Customer service experience.
- Experienced in the use of Microsoft applications; e.g. Word and Excel.
- Excellent communication skills, both verbal and written. With good attention to detail.
- Awareness of FCA obligations, relevant to insurance provision, would be advantageous but not necessary.
- Adaptable and able to work under pressure and to tight timelines.
Who are we?
Knight Square Insurance is a highly respected, trusted broker specialising in providing comprehensive insurance cover for property management companies, resident management companies (RMCs) and right to manage companies (RTMCs). We offer a range of products including Directors and Officers Insurance, Buildings and Estates as well as Terrorism Insurance, Engineering Inspection and other insurance for homeowners, landlords and tenants.
Why choose us?
By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.
The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
We’re committed to promoting diversity at Knight Square Insurance and recruit on merit. We pride ourselves in being a diverse and inclusive employer.
What’s next?
To start your application for this role we will ask you to upload your CV and answer a few questions.
Our recruitment team will work with our managers to review your CV. If you are successful in meeting the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager. You will also be notified if you have been unsuccessful this time.
