Customer Strategy Manager

3 days ago


Surrey, United Kingdom Methods Full time

Methods are looking for a Customer Strategy Manager for a new 12 month contract. As Customer Strategy Manager you will help manage and support the European Digital Marketing team developing customer startegies and plans for brand partnership campaigns and marketing programmes to increase contribution to sales and drive customer value.


Customer Strategy Manager

£208.33 pay

Inside of IR35

12 month contract to start in Jan 2024


Responsibilities:


  • You will also support the activation of new digital marketing innovations working with the MarTech and channel teams to plan and facilitate pilot campaigns and wider roll out to EU subsidiaries.
  • Working in partnership with the CRM Team, Campaign Analysts, Data & Technology and other Channel Experts (Paid Media / .com / CRM and more), you will support the development and implementation of customer-led marketing best practices to enhance DTC growth
  • You’ll be responsible for leading innovative marketing projects to drive best in class, industry leading initiatives to drive customer growth, such as the European personalisation strategy
  • Plan digital marketing communications with insight led, engaging content showcasing the clients products aligning to brand and channel guidelines
  • Supporting the delivery of European personalisation strategy by coordinating requirements with the subs and core development teams and managing the content requirements and ongoing content management
  • Write briefs, assess creative, designs and copy, circulate for feedback and approval, create toolkits for the subs so they can implement campaigns locally, brief and work with CRM Ops team to set up and deliver CRM campaigns
  • Build key plans and toolkits to support Brand campaigns across digital marketing channels as well as a building out requirements for budget, assets and timings to support
  • Have a passion for data and personalisation, understanding the feasibility to implement trigger campaigns working with data teams to build recommendations
  • Support the team with activity planning with half busiess reveiws to identify success and learnings for forward planning


To be successful, you will possess the following skills and attributes:


  • 3+ years experience in a strategy focussed role in marketing roles
  • Consumer-oriented approach, ability to build consumer-friendly messaging
  • Outstanding execution skills with strong attention to detail
  • Organised with outstanding work planning and time management skills
  • Keen to understand and find out more about the technolgy that drives personalisation and how it works
  • Excellent communication skills and confident presenting to teams
  • Experience of analysing metrics and data to guide decisions and make recommendations
  • Solutions focussed using initiative to drive projects forwards to meet key deadlines and KPIs
  • Ability to thrive under a fast, pressured environment with conflicting priorities and changing direction
  • Passion for technology and a strong understanding of the sector


  • Surrey, United Kingdom Methods Full time

    Job Description Methods are looking for a Customer Strategy Manager for a new 12 month contract. As Customer Strategy Manager you will help manage and support the European Digital Marketing team developing customer startegies and plans for brand partnership campaigns and marketing programmes to increase contribution to sales and drive customer value. ...


  • Surrey, United Kingdom Colgate-Palmolive Full time

    No Relocation Assistance Offered # 160772 - Surrey, England, United Kingdom Location: Woking, UK Reporting to: Market Strategy & Planning Director, UK & IE Why Work For Colgate Palmolive:  The learning & development opportunities: You will refine your commercial mindset and continue to learn new skills working closely with a cross-functional...


  • Surrey, United Kingdom Black Press Media Full time

    Do you excel at creating relationships & establishing rapport with clients? Are you interested in creating new client and revenue opportunities within an innovative media company? The Client Strategy Manager plays a crucial role in the modern media landscape, by providing solution-based tactics for client’s needs & deepening client connections with local...


  • Surrey, United Kingdom Colgate-Palmolive Full time

    Job Title: Commercial Strategy DirectorJob Summary:Colgate-Palmolive is seeking a highly skilled Commercial Strategy Director to lead the development and implementation of long-term category and retail environment strategies for the UK and Ireland. As a key member of the commercial team, you will be responsible for driving annual commercial plans, innovation...


  • Surrey, United Kingdom Colgate-Palmolive Full time

    Job Purpose: The Customer Development Manager role is responsible for building and implementing business plans to deliver on targets such as net sales, margin, and profit by establishing strong relationships with customers. Main Responsibilities: Deliver quarterly and annual net sales/margin/profit targets by building, implementing, and actively leading a...


  • Surrey, United Kingdom Colgate-Palmolive Full time

    Job Purpose:The role will work closely to establish relationships with our customers to deliver on our targets such as net sales, margin and profit by building and implementing business plans. They have a clear understanding of the retailer strategy, their shopper and how Colgate-Palmolive can optimize their brands and strategic intents.Key...


  • Surrey, United Kingdom PSD Technology Contracts Ltd. Full time

    About the RoleThe successful candidate will have a proven track record in SEO strategy development and execution. This is an excellent opportunity to take your career to the next level and join a dynamic team in a leading organisation.Responsibilities:Develop and implement effective SEO strategies to drive business growthLiaise with cross-functional teams to...


  • Surrey, United Kingdom Colgate-Palmolive Full time

    Job Summary: As an Omnichannel Shopper Manager, you will be responsible for developing and implementing shopper marketing campaigns that drive sales, margin, and customer engagement across various touchpoints. Your primary goal is to bring our brand marketing plans to life, aligned with our ACPL plans and customer growth strategies, while working closely...


  • Surrey, United Kingdom Kimberly-Clark Full time

    **Your Job** You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic,...


  • Surrey, United Kingdom Colgate-Palmolive Company Full time

    No Relocation Assistance Offered# 163428 - Surrey, England, United KingdomWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...


  • Surrey, United Kingdom Bramwith Consulting Full time €55,000 - €80,000

    Procurement Manager/Senior Procurement Manager roles – Strategic Procurement Transformation - Directs & Indirects - £55k - £80k + Car & Bonus – Surrey or Manchester (Hybrid) – 2 days a week on sites This Energy Major is going through an exciting strategic procurement transformation and as a result are recruiting for several newly created roles in...

  • Assistant Manager

    3 weeks ago


    Surrey, United Kingdom Young's Pubs Full time

    Assistant Manager Role OverviewWe are seeking a motivated Assistant Manager to lead our team in delivering exceptional customer service and driving business growth at our stylish, food-focused pub. The successful candidate will have a genuine passion for customer service, a proactive approach to team management, and a commitment to their career in...

  • Assistant Manager

    4 weeks ago


    Surrey, United Kingdom Young's Pubs Full time

    Delivering Exceptional Customer ServiceWe are passionate about delivering outstanding customer service at The Tattenham Corner, and we are looking for a motivated Assistant Manager to lead our team. As a key member of our hospitality team, you will be responsible for ensuring that our customers have an exceptional experience in our stylish, food-focused...


  • Surrey, United Kingdom MMP Consultancy Full time

    Interim Assistant Director of Culture, Customer and ResidentsLocation: Surrey Salary: £600 per day (Umbrella/inside IR35) Contract Type: Interim Work Arrangement: Hybrid working About the Role: A leading local authority in Surrey is seeking an Assistant Director of Culture, Customer and Residents on an interim basis. This strategic role is critical in...


  • Surrey, United Kingdom Digital People London Full time

    Unlocking Business Potential with a New CRM StrategyFollowing the successful deployment of Salesforce, we're now poised to take our CRM capabilities to the next level. As our new CRM Manager, you'll collaborate closely with our internal development team to design and implement a cutting-edge CRM platform that aligns with our business objectives.Key...


  • Surrey, United Kingdom Colgate-Palmolive Company Full time

    Job PurposeTo achieve budgeted sales, profit growth, and market share, while improving operational and strategic partnerships between Colgate-Palmolive and the customer, within a balanced and mutually beneficial business model.Key Responsibilities:Negotiate and deliver an annual Joint Business Plan, delivering mutual sales & margin growth.Demonstrate...


  • Surrey, United Kingdom Colgate-Palmolive Full time

    No Relocation Assistance Offered # 161540 - Surrey, England, United Kingdom Location: Woking, Surrey Reporting to: Director, Customer Development Why Work For Colgate Palmolive: The learning & development opportunities:You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team giving...


  • Surrey, United Kingdom Colgate-Palmolive Company Full time

    No Relocation Assistance Offered# 161701 - Surrey, England, United KingdomWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...


  • Surrey, United Kingdom Colgate-Palmolive Company Full time

    Job PurposeThe European Veterinary Corporates Customer Development Manager will be responsible for developing the business with our main Regional Veterinary Corporate Groups such as Anicura, IVC Evidensia. This role will handle the business relationship to secure customer support for Hill's brands at EU HQ level and build an overarching Joint Business Plan...


  • Surrey, United Kingdom Colgate-Palmolive Company Full time

    Job PurposeThe European Veterinary Corporates CDM at Colgate-Palmolive Company is responsible for developing the business with key regional veterinary corporate groups. This role involves handling business relationships to secure customer support for Hill's brands at EU HQ level and building overarching Joint Business Plans.Key ResponsibilitiesEstablishing...