Pharmaceutical Sales

3 weeks ago


United Kingdom BioTalent Full time

Job Title: Sales Training and Development Manager - Oncology


Location: Full-Time, Field-Based Role with Office Presence Required as Needed


Introduction: A global pharmaceutical leader is seeking a highly skilled Training and Development Manager to join its dynamic team. This is an exciting opportunity to drive innovation and excellence within the Therapy Areas business unit, enhancing the skills of the sales and medical teams through strategic learning and development initiatives.


Role Overview:

As a Training and Development Manager, you will play a critical role in building a culture of continuous learning and growth. You will be responsible for designing, planning, managing, and delivering cutting-edge training programs that elevate the performance of customer-facing roles within the Therapy Areas division. By fostering a culture of excellence and continuous improvement, you will support the implementation of customer-centric Key Account Management (KAM) strategies and a Scientific Engagement Model for the Medical Science Liaison (MSL) team.


Key Responsibilities:

1. Enhance Field Force Capabilities

  • Training Design and Delivery: Develop and implement field-based learning and development interventions for customer-facing roles, ensuring maximum effectiveness and rapid integration into the organization. This includes MSLs, sales representatives, and other key stakeholders.
  • Induction Programs: Collaborate with Sales Managers and the Head of MSLs to create comprehensive induction training for new and existing products, aligning with industry standards and regulatory requirements such as ABPI.
  • Performance Metrics: Establish and monitor key performance indicators to evaluate clinical knowledge and in-call effectiveness, providing ongoing coaching to enhance team capabilities.
  • Universal Selling Model: Implement a universal selling model and a Scientific Engagement Model tailored for Therapy Areas, fostering a consistent approach to customer engagement.


2. Elevate Product and Disease Knowledge

  • Product Training: Lead the planning and execution of training programs focused on product knowledge, disease areas, and competitive insights, ensuring all relevant employees are well-equipped to maximize sales opportunities.
  • NHS Systems Training: Design and manage training initiatives related to NHS systems and structures, providing regular updates to ensure employees stay informed of changes and developments.
  • Expert Network Development: Build and maintain an internal network of experts and champions to support ongoing training efforts, keeping records up-to-date for audit purposes.


3. Drive Sales Excellence

  • Sales Team Analysis: Utilize qualitative and quantitative metrics to assess sales team performance, designing interventions that optimize selling skills and key account management practices.
  • Benchmarking and Best Practices: Conduct internal and external benchmarking to identify best practices, driving continuous improvement across customer-facing roles.
  • Performance Tracking: Develop targets and tracking methodologies to drive correct behaviours, enabling rapid interpretation of results and corrective actions via the CRM system.


4. Foster Continuous Development Culture

  • Feedback and Development Plans: Promote a culture of feedback and self-improvement, encouraging the use of Personal Development Plans (PDPs) as essential tools for growth.
  • Innovative Learning Techniques: Continuously explore new learning methodologies and technologies to attract, develop, and retain top talent within the organization.
  • Engagement with HR: Collaborate with HR to identify and address training and development needs, ensuring alignment with PDPs for customer-facing roles.


5. Maintain Professional Expertise

  • Stay Updated: Keep abreast of industry trends, innovative technologies, and regulatory changes, applying this knowledge to enhance training effectiveness.
  • Industry Engagement: Actively participate in brand forums and industry events to expand expertise and network with key opinion leaders.


Essential Qualifications and Experience:

  • Proven experience in in-field performance coaching.
  • Significant experience in designing, developing, and delivering sales-focused training programs.
  • Strong understanding of NHS systems and structures.
  • Successful track record in pharmaceutical sales.
  • Advanced presentation and facilitation skills.
  • Expertise in project planning and implementation.
  • Excellent written and verbal communication skills.
  • Experience in training needs assessment.
  • Degree-level education or equivalent.
  • ABPI (UK) qualification and understanding of the ABPI Code of Practice.
  • Full driving license and ability to travel throughout the UK.
  • Proficiency in Microsoft Office Suite.



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