Field Collections Agent
4 weeks ago
Field Collections Officer – Debt Collector
£29,000 basic + £5,000 Car Allowance + OTE £50,000 + Exceptional benefits package including private health, above average pension and generous holidays from Day One.
Remote-based role. The roles require previous experience of Field Based Debt Collection/ Credit Control/ Cash Collection.
These Field Based Debt Collector Roles are with a global Energy company that offers exceptional training and career opportunities.
Are you an experienced negotiator? Someone with excellent listening skills and natural empathy.
As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships.
As a Field Based Cash Collections Officer, You'll be responsible for:
· Visiting client premises to discuss and resolve outstanding debts.
· Making collection calls, negotiating payment plans, and executing warrants when necessary.
· Collecting essential customer data, including meter reads and vulnerability assessments.
· Developing strong relationships with clients and colleagues.
To be successful in this Field Based Cash Collections role, you will need:
· At least 2 years of experience in a similar field-based collections role.
· Must have worked in payment collections
· Excellent communication and interpersonal skills.
· This role requires delicate negotiation and problem-solving skills; it is a subtle collection approach, arranging payment plans, etc.
· A valid driver's license and access to a reliable vehicle.
· As the FCA regulates the company, there is a rigorous candidate checking process, including adverse credit history checks and a DBS check.
Just to be clear, this is NOT a remote-based Credit Control role. PLEASE DO NOT APPLY UNLESS YOU HAVE FIELD-BASED CASH COLLECTION EXPERIENCE.
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