Current jobs related to Service Dispatcher - Milton Keynes - Jungheinrich UK Ltd

  • Control & Dispatcher

    4 months ago

    Milton Keynes, United Kingdom Community Ambulance Service Full time

    **About the Role** **Please note this role involves working Nights.** **Position**:Dispatcher** **Locations: Milton Keynes** **Salary: £25,589 per annum** **Hours: 4 on 4 off, Nights, (rotating 1700-0500 / 1900-0700) 38.5 hrs per week** We are looking for a Dispatcher/Controller for our busy operation at Milton Keynes. Controllers dispatch ACA’s/ICT...

  • Control & Dispatcher

    3 months ago

    Milton Keynes, United Kingdom Community Ambulance Service Full time

    **About us** Community Ambulance Services is a purposeful type of ambulance service provider, one that's adding social value and sharing Big Tech with small ambulance providers. Our crews deliver the highest level of patient Care, are Connected and Cooperative. To enhance your patients experience, it is important that you are an excellent listener who...

  • Service Dispatcher

    3 months ago

    Milton Keynes, United Kingdom Jungheinrich UK Full time

    **Service Dispatcher - Milton Keynes** Materials handling and intralogistics experts, Jungheinrich, provide industry leading equipment and service support to international and domestic businesses. From forklifts and pallet trucks right through to fully automated warehouse infrastructure, design and development. At the heart of the business are our circa...

  • Customer Service Dispatcher

    4 months ago

    Milton Keynes, United Kingdom Jungheinrich UK Full time

    **Customer Service Dispatcher**: **Milton Keynes** Without **Jungheinrich**, your shopping trolley would probably be empty. Every day, our trucks move millions of goods in logistics centres globally. **Jungheinrich** is one of the top three leading companies in the material handling equipment and Intralogistics sectors worldwide - **and we are very...

  • Dispatch and Warehouse Supervisor

    2 weeks ago

    Milton Keynes, United Kingdom Birtwistles Catering Butchers Full time

    Are you an experienced Dispatch, Warehouse or Transport Supervisor looking for your next challenge? A rapidly expanding and successful group that encompasses all aspects of the meat trade, we are recruiting a Dispatch and Warehouse Supervisor to join our Operation at our Milton Keynes Depot. Our business, which is a catering butcher, has over 100 years of...

  • Dispatch and Warehouse Supervisor

    3 weeks ago

    Milton Keynes, United Kingdom Birtwistles Food Group Full time

    Working hours are 5 days from 6 from Monday to Saturday, 02.00 to 12.00 midday, with additional flexibility as required to meet the needs of the business.Main ResponsibilitiesBeing a key holder, you will be responsible for opening the depot, the setup of the daily operation and the overall security of the site. Maintain the depot, including basic...

  • Service Administrator

    1 month ago

    Milton Keynes, United Kingdom Horner Recruitment Full time

    Purpose of the role: * To provide full and comprehensive administration support for engineers, dispatchers and service management. * Ensuring the highest level of customer service is delivered and all KPIs are achieved. * Full and comprehensive administration support to service customers and suppliers (internal and external). * Ensure correct and...

  • Customer Service Dispatcher

    4 months ago

    Milton Keynes, United Kingdom Jungheinrich Full time

    Role Purpose Allocating existing engineering resources in order to meet customer expectations in a timely and cost-effective manner. Providing good communication at all times to both internal and external customers. Making sure that all incoming planned and unplanned work is reviewed, planned, prioritised, assigned and completed. Role...

  • Service Operations Coordinator

    4 weeks ago

    Milton Keynes, United Kingdom Horner Recruitment Full time

    Role Overview: To deliver comprehensive administrative assistance to technical teams, dispatch personnel, and service leadership. Guaranteeing exceptional customer service standards and meeting all performance metrics. Providing thorough administrative support to both service clients and suppliers (internal and external). Ensuring accurate and prompt...

  • Service Administrator

    4 months ago

    Milton Keynes, United Kingdom Jungheinrich UK Full time

    **Service Administrator**: **Milton Keynes** Without **Jungheinrich**, your shopping trolley would probably be empty. Every day, our trucks move millions of goods in logistics centres globally. *** **Jungheinrich** is one of the top three leading companies in the material handling equipment and Intralogistics sectors worldwide - **and we are very...

  • Service Operations Coordinator

    4 weeks ago

    Milton Keynes, United Kingdom Horner Recruitment Full time

    Role Overview: Deliver comprehensive administrative assistance to engineers, dispatch personnel, and service management teams. Ensure exceptional customer service standards are met while achieving all performance metrics. Provide thorough administrative support to both service clients and suppliers, both internal and external. Guarantee accurate and prompt...

  • Service Operations Coordinator

    4 weeks ago

    Milton Keynes, United Kingdom Horner Recruitment Full time

    Role Overview: Deliver comprehensive administrative assistance to engineers, dispatch teams, and service management. Ensure exceptional customer service standards are maintained and all performance metrics are met. Provide thorough administrative support to both service clients and suppliers, whether internal or external. Guarantee accurate and prompt...

  • Call Handler 12 Hour Twilight New

    4 months ago

    Milton Keynes, United Kingdom South Central Ambulance Service Full time

    111 Call Handler / Call Centre South Central Ambulance Service are looking to recruit a number of 111 Call operators to join our team based in Milton Keynes. As a 111 Call handler / operator, you will be responsible for answering calls from members of the public and providing them with an appropriate response for their healthcare needs. You will receive...

  • Service Coordinator

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Wilsher Executive Recruitment Full time

    We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Wilsher Executive Recruitment. As a key member of our Service and Repairs team, you will play a crucial role in coordinating engineer activities within the UK and Ireland, ordering parts, and liaising with customers.This is a contract role that requires a proactive...

  • Service Coordinator

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Wilsher Executive Recruitment Full time

    We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Wilsher Executive Recruitment. As a key member of our Service and Repairs team, you will play a crucial role in coordinating engineer activities within the UK and Ireland, ordering parts, and liaising with customers.This is a contract role that requires a proactive...

  • Service Coordinator

    1 week ago

    Milton Keynes, Milton Keynes, United Kingdom Wilsher Executive Recruitment Full time

    We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Wilsher Executive Recruitment. As a key member of our Service and Repairs team, you will play a crucial role in coordinating engineer activities within the UK and Ireland, ordering parts, and liaising with customers.This is a contract role that requires a proactive...

  • Service Coordinator

    1 week ago

    Milton Keynes, Milton Keynes, United Kingdom Wilsher Executive Recruitment Full time

    We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Wilsher Executive Recruitment. As a key member of our Service and Repairs team, you will play a crucial role in coordinating engineer activities within the UK and Ireland, ordering parts, and liaising with customers.This is a contract role that requires a proactive...

  • Service Coordinator

    3 days ago

    Milton Keynes, Milton Keynes, United Kingdom EAC Consulting Group Full time

    EAC Consulting Group is seeking a highly organized and detail-oriented Service Coordinator to join their team. As a Service Coordinator, you will be responsible for scheduling engineer appointments, speaking with engineers and customers over the phone, and organizing diaries and planning routes. You will also be handling queries, occasional heavy lifting,...

  • Service Coordinator

    3 days ago

    Milton Keynes, Milton Keynes, United Kingdom EAC Consulting Group Full time

    EAC Consulting Group is seeking a highly organized and detail-oriented Service Coordinator to join their team. As a Service Coordinator, you will be responsible for scheduling engineer appointments, speaking with engineers and customers over the phone, and organizing diaries and planning routes. You will also be handling queries, occasional heavy lifting,...

  • Service Coordinator

    5 days ago

    Milton Keynes, Milton Keynes, United Kingdom EAC Consulting Group Full time

    EAC Consulting Group is seeking a highly organized and detail-oriented Service Coordinator to join their team. As a Service Coordinator, you will be responsible for scheduling engineer appointments, speaking with engineers and customers over the phone, and organizing diaries and planning routes. You will also be handling queries, occasional heavy lifting,...

Service Dispatcher

4 months ago

Milton Keynes, United Kingdom Jungheinrich UK Ltd Full time

Service Dispatcher - Milton Keynes


Materials handling and intralogistics experts, Jungheinrich, provide industry leading equipment and service support to international and domestic businesses. From forklifts and pallet trucks right through to fully automated warehouse infrastructure, design and development.


At the heart of the business are our circa 450 academy trained engineers, responsible for maximising the uptime of our forklift fleet across the UK. Supporting and scheduling our engineers are a team of highly organised and dedicated Service Dispatchers.


Based from our office in Milton Keynes, our Service Dispatchers are responsible for:

  • Handling and logging of customer call efficiently and by agreed procedure.
  • Building strong and positive relationships with customers, engineers and colleagues.
  • Making sure that all customers are regularly being updated about the status of their work.
  • Maintenance planning.
  • Allocate and monitor progress of all incoming planned and unplanned work.
  • Record and monitor VOR trucks, escalate when and if required.
  • Allocate and order sub–contracted work.
  • Absence planning of engineers in conjunction with ASM.
  • Process engineer’s timesheets, checking for accuracy, productivity, overtime.
  • Making sure that all work is correctly charged to the customer and any error logs are cleansed regularly.
  • Review team resource, skill matrix and primary engineers regularly with team ASM.
  • Participate in internal meetings (team meetings, ASM meetings etc.)
  • Monitor engineer’s performance and escalate to ASM where appropriate.
  • Procurement of engineers tools and small materials.


The ideal candidate will have a background in planning and organising, a high attention to detail and great teamwork.


Our Service Dispatchers operate Monday to Friday, 8am to 5pm with the option of hybrid working after successfully passing probation.


For more information on this fantastic opportunity, please apply now.