Group Sales Administrator

4 weeks ago

SouthendonSea, Southend-on-Sea, United Kingdom Industrial Metal Services Full time

About us:

Established in 1975 Industrial Metal Services have been competitively serving the steel industry for nearly 50 years.

We offer a wide range of products for the construction and engineering industries. Our growing range of steel processing services includes cut to length, drilling, shot blasting and profiling, ensuring we can meet a varied range of customer specifications.

Forming part of the Barclay and Mathieson Group, (B&M) we are one of the largest steel stockholders and processors in the UK with 500 employees.

B&M group pride itself in being a fast paced and consistently improving company where our employees are our most valuable assets, embedding our core values of Innovation, Inspiration, Collaboration, Integrity and Excellence in everything we do. With depots and service centers nationwide, we're always looking for people to join us.

The Role:

The Group Sales Administrator is a key role in collaboration between all the stock and added value supply into our Depot network. Organising and administrating the sales, stock and transportation movement is critical in ensuring our groups customers experience with business is the leading offer.

The position will see regular contract with the Depot network, particularly with Avon, Peterborough and Nottingham Depots who have an existing weekly transfer lorry. As well as organising direct deliveries, return of goods, stock movements and order input on the ERP systems.

A high and accurate level of communication is critical for this role to ensure ongoing excellence is delivered.

The key tasks are noted below.

Key Tasks:

  • Excellent customer service as forefront of the business for transferring skills, knowledge, products and processes.
  • Display integrity at every opportunity to ensure honesty and a high level of communication between all sites.
  • Close collaboration is vital for success. Our Depots need to know exact delivery dates, quantities and expectations are managed adequately.
  • Ensure all internal processes are followed and communicated correctly.
  • Raise any delivery efficiency issues with line manager at earliest opportunity.
  • Follow up quotations with relevant Depot.
  • Transfer stock and check prices against the transfer policy and purchasing policy.
  • Organise DPD or palletways deliveries for direct deliveries.
  • Ensure due dates are organised and adhered to. Communicating any issues appropriately in a timely manner.
  • Issuing IMS sales reps with daily overdue order report.
  • Visit Southern sites annually.
  • Assistance with reasonable duties directed by line Manager.
  • Answering/helping the sales team with incoming overflow calls.
  • Tracking of depot KPI's in Excel MS

This role will also include development into either a Sales Role or an Assistant Drawing Admin role. (Training will be provided for either)

Sales role:

  • Identifying potential customers and growing a core of regular customers
  • Answering incoming sales calls
  • Out going calls to existing customers
  • Chasing small value quotes for senior sales members

Assistant Drawing Admin Role:

  • Import NC files provided by Depots customers into Steel Projects software
  • Verify and document any modifications made to customer files, providing updates to the depots sales team
  • Import and clean up DXF/DWG CAD files for accurate nesting, removing unnecessary elements and saving multiple drawings as individual files.
  • Editing or creating profiles in SigmaNest or SolidWorks
  • Understand machine capabilities and limitations
  • Offer solutions or alternatives to meet customer needs, including identifying suitable cutting methods (plasma, gas or shearing)
  • Provide detailed drilling packs including changes made, cutting patterns and job specifics for deports sales team quotations

Benefits:

Starting salary £25,000. Opportunity for a salary increase after the probation period, based on experience and performance.

23 days holiday, plus bank holidays.

Annual performance bonus

Life assurance

Enhanced maternity and paternity pay

Taste Card

Free mortgage, legal and health advice

Free will writing service

Annual health screenings

Free eye tests

Development opportunities

Access to mental health first aiders

Employee referral program

Pension scheme

Extra holiday for long service

Birthday day off

Special leave for significant life events, such as marriage, childbirth, or adoption

Hours: 8.30am to 5pm, Mondays to Fridays.

Apply now and become part of a growing team where your contributions truly make a difference.

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