Contract Co-ordinator

As Contract Co-ordinator you will be responsible for overseeing the completion of transport orders from our customers, working with external and internal suppliers to achieve deliveries on time and to target. You will also actively engage with Sales leads, Commercial Tenders and Spot Market to identify and win new business.

Contract Co-ordinator

Location: Dover

Hours per week: Full-time

Salary: £25-29k p.a., depending on experience

Key responsibilities

Other key responsibilities will include:

• Receiving and managing customer orders adding these to the internal tracking system and keeping this updated at all times.
• Be able to select hauliers in terms of price, service and Health and Safety, ensuring service standards are met
• Monitoring and managing cost effective collections and deliveries whilst resolving any operational issues
• Being a key contact for the jobs you control fostering relationships with current and new suppliers.
• Using your market knowledge and customer relationships to respond with commercial tenders identifying new business and trade lanes for the office and wider business
• Deal with and resolve all queries relating to incidents, raising claim files and keeping records up to date as necessary
• Understand department targets, collate information relevant for various KPI's and report to customers and management

Your profile

As Contract Co-ordinator you have previous experience of working in a customer focussed operational role and will possess excellent communication skills able to liaise with people at all levels competently and professionally.

You also have;

• Strong organisational skills, including ability to prioritise and manage own work load to deadlines
• Ability to work on your own initiative and make decisions in line with the task
• An eye for detail and excellent customer service
• Possess good IT skills, including MS Word and Excel and effective written and verbal communication skills
• Have H&S knowledge and awareness
• Have the ability to develop and maintain good working relationships at all levels
• Knowledge of Customs requirements between UK and EU and knowledge of Hazardous Goods Transport and Transportation of foods would be an advantage

Who are we?

We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea.

We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.

We offer.

P&O Ferrymasters offers a competitive package in line with the seniority of the position. Salary will be dependent on experience of the successful candidate.

Other benefits include Company pension, P&O Ferries travel concessions, and an Employee Assistance Scheme, backed by a wellbeing programme along with opportunities for personal and professional training and development. We also offer a benefits platform including a range of voluntary health insurances, cycle to work, green car, and retail discounts.

Time to act

Do you have what we're looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now's the time to let us know Please apply with your CV and covering letter as soon as possible to recruitment@pofm.com. We look forward to hearing from you