Mortgage Administrator

4 weeks ago


City Of London, United Kingdom Pure Resourcing Limited Full time

Mortgage Administrator - Mandarin Speaking


An excellent opportunity is available for customer service focused Mortgage Administrator / Mortgage Paraplanner to join our client, a leading financial services provider.


You will be supporting a highly successful HNW Mortgage Broker who specialises in dealing with Chinese Investors. Providing the highest level of customer service will be essential in the role.


Ideally 6 months mortgage administration experience

Highly customer service focused

Essential: Mandarin speaking - written / verbal


Responsibilities:

  • Regular liaison with lenders to obtain updates on applicant status and proactively progress mortgage applications through to offer.
  • Dealing with incoming emails, faxes and post
  • Assisting Financial Consultants in preparation for client meetings.
  • Researching products.


Skills & Experience Required:

  • Ideally a minimum of 6 months independent mortgage administration experience.
  • Essential: Mandarin speaking - written / verbal
  • Ability to resolve problems quickly & efficiently.
  • Customer service focused.
  • Outstanding communication skills at all levels, both written and oral.
  • Demonstrate a confident telephone manner & excellent customer service.
  • A team player with ability to use own initiative.
  • Ideally educated to degree level.


Package:


Up to £30 - 40k basic + Excellent Bonus Potential + Benefits



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