Business Operations Analyst

1 week ago


Chorley, United Kingdom Dexter Talent Full time

Do you have a deep understanding of the metering space and thrive on solving complex challenges?


Are you experienced in driving operational improvements and supporting industry change?


We’re working with a leading software and services provider as they look for an Operations Business Analyst to join their Metering team. You’ll play a pivotal role in managing the complexities of a highly regulated industry while delivering innovative solutions that meet customer needs.


What You’ll Do


  • Support operational delivery, collaborating with product and program teams on software enhancements and industry initiatives.
  • Lead efforts on the Market Wide Half Hourly Settlement Program, ensuring seamless operational support.
  • Identify and implement process improvements, product enhancements, and automation opportunities.
  • Provide expert advice to internal teams and clients, representing the business in workshops and product development discussions.
  • Manage additional work requests and contribute to contract renewals by showcasing operational value.


What You’ll Bring


  • 4+ years’ experience in the utilities or energy sector.
  • A strong analytical mindset, with proficiency in SQL and/or automation tools being a bonus.
  • Proven ability to enhance operational efficiency and implement best practices.
  • Exceptional problem-solving, communication, and stakeholder management skills.
  • A customer-focused approach, with the ability to adapt to competing priorities.


Why Join?


  • Flexible hybrid working – split your time between Chorley and home.
  • Be part of a collaborative, customer-focused culture in a fast-evolving industry.
  • Play a key role in driving operational excellence and industry-leading solutions.


This is a fairly unique one so please feel free to reach out to learn a little bit more.


sam@dextertalent.com



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