Business Operations Analyst
1 week ago
Do you have a deep understanding of the metering space and thrive on solving complex challenges?
Are you experienced in driving operational improvements and supporting industry change?
We’re working with a leading software and services provider as they look for an Operations Business Analyst to join their Metering team. You’ll play a pivotal role in managing the complexities of a highly regulated industry while delivering innovative solutions that meet customer needs.
What You’ll Do
- Support operational delivery, collaborating with product and program teams on software enhancements and industry initiatives.
- Lead efforts on the Market Wide Half Hourly Settlement Program, ensuring seamless operational support.
- Identify and implement process improvements, product enhancements, and automation opportunities.
- Provide expert advice to internal teams and clients, representing the business in workshops and product development discussions.
- Manage additional work requests and contribute to contract renewals by showcasing operational value.
What You’ll Bring
- 4+ years’ experience in the utilities or energy sector.
- A strong analytical mindset, with proficiency in SQL and/or automation tools being a bonus.
- Proven ability to enhance operational efficiency and implement best practices.
- Exceptional problem-solving, communication, and stakeholder management skills.
- A customer-focused approach, with the ability to adapt to competing priorities.
Why Join?
- Flexible hybrid working – split your time between Chorley and home.
- Be part of a collaborative, customer-focused culture in a fast-evolving industry.
- Play a key role in driving operational excellence and industry-leading solutions.
This is a fairly unique one so please feel free to reach out to learn a little bit more.
sam@dextertalent.com
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