Head of Operations

4 weeks ago

Sheffield, Sheffield, United Kingdom Loom Talent Full time

The Client

Loom Talent Limited have been engaged by a leading in-house FMCG / Food based company on a Head of Operations vacancy for their S. Yorkshire Operation.

Our client has a primary focus on delivering unrivalled levels of service and innovative product solutions across of 15,000 SKU's, meaning the NDC works at pace, to tight deadlines within a very efficient operation.

The group boasts an already impressive UK customer portfolio within the FMCG / Food space, including a small amount of temperature controlled goods.

The Role

Key Responsibilities

  • Reporting Line: The Head of Operations will report to the UK & European Logistics Director.
  • Operational Leadership: Provide strategic leadership and direction for all operational activities, including warehousing, distribution, strategy, continuous improvement and projects.
  • Team Management: Lead and develop a high-performing, collective site operational team (up to 100+ employees) through managerial & operational leads as direct reports.
  • Client Relationships: Build and maintain an already impressive, strong customer relationship base, ensuring ongoing satisfaction.
  • Commercial Responsibility & Budget Management: Develop and manage the operational site budget, ensuring financial objectives are achieved while maintaining service & quality.
  • Performance Metrics: Continue to evolve the organisational approach to KPI's, whilst ensuring existing and new site standardisation.
  • Compliance: Ensure compliance with all relevant regulations, safety standards, and industry best practice.
  • Process Optimisation: Continuously evaluate and improve operational processes to enhance efficiency, quality, and cost-effectiveness.
  • Innovation: Support the business appetite to drive innovation, along with the adoption of new technologies to improve operational efficiency and customer satisfaction.
  • Supplier Relationships: Manage UK commercial relationships with customers, suppliers and third-party service providers to ensure timely and cost-effective services.

The Candidate

The successful candidate for the Head of Operations role will have the following skills & experiences:

  • A Logistics Distribution and Supply Chain Background - Essential.
  • 5+ Years proven Operations / Site / General Management leadership experience across Warehouse operations - Essential.
  • Previous budgetary responsibility across medium sized DC operations in excess of +£15m - Essential.
  • A sector background within; FMCG, Food, Retail, E-Commerce - Advantageous but not essential.
  • Strong leadership and team management skills, with a track record of developing high-performing teams - Essential.
  • Prior commercial knowledge of the UK logistics and warehousing market - Essential.
  • An individual truly excited by large scale growth challenges - Essential.
  • Commutable to the S. Yorkshire area - Essential.

Salary & Benefits Package

  • Salary - £65,000 - £75,000
  • Company Bonus Scheme.
  • 25 Days + 8 Bank Holidays.
  • Pension Contributions.
  • Private Health Care.
  • Annual Salary Life Assurance.
  • Plus additional company benefits.

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