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Salesforce Business Analyst

2 months ago

United Kingdom Computappoint Full time

This IT Business Analyst role is an exciting opportunity for an experienced Salesforce focused Business Analyst to join a global organisation who are passionate about ensuring a healthy work-life balance to enable the delivery of high quality solutions. In this role specifically, you will be bridging the gap between business needs and tech solutions, understanding & translating requirements into Salesforce solutions, implementation & management of applications, and optimising business processes.


Additional Responsibilities:

  • Running workshops and observing users in action
  • Determining the present and future business processes
  • Facilitating the discussion of requirements among stakeholders and documenting requirements to provide data driven recommendations.
  • Gathering intelligence from managers and operational staff to bring the true business needs to light.
  • Gaining consensus of the real needs and map this to existing technology and tool support highlighting gaps and opportunities
  • Analysis of data and how it is used by the stakeholders.
  • Setting a shared vision and objectives and presenting findings and recommendations to senior stakeholders
  • Create a backlog or prioritised requirements from which to develop and test against
  • Coordinating User Acceptance Testing and support training, roll out and adoption.


Requirements:

  • Experience leading Business Analysis for large-scale projects
  • End to end software development life-cycle experience with at least 3 Salesforce Sales Cloud projects
  • Understanding of pre-sales/quote process, PMO and PPM tools
  • Proven experience in system replacement projects
  • Knowledge of Business Process Mapping and Value Chains, requirements prioritisation techniques, and various elicitation techniques
  • Excellent communication and stakeholder management skills


Desirable:

  • Formal Business Analysis certifications/qualifications, Salesforce certifications
  • Experience with Marketing Cloud, Sales Engagement, CPQ, or Certinia
  • Implementation of any PPM tool



To be considered, please ensure you complete your application on the Computappoint website.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.