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Group Product Manager

1 month ago

Essex, United Kingdom Burns Sheehan Full time

Group Product Manager | Household Name | Customer Service Platform

Role: Group Product Manager

Location: Basildon, Essex

Hybrid working: 2 days per week in the office

Salary: up to £115,000 + bonus

Leading Automotive business

Innovative commercial financing products

Amazing culture & team

Do you have a passion for innovation, disruption, and developing new products with the customer in mind? Do you have what it takes to help a company redefine the future of finance?

We are partnered with a leader in the Automotive insutry who are experiencing an exciting period of transformation. They are searching for a Group Product Manager to help build and implement online products and experiences that will really up their customer service.

As Group Product Manager you will lead their Customer Servicing team, and will be responsible for their contact centre as a service, salesforce service cloud and customer service platform (including telephony systems). They have sign off to utilise AI and this is a real growth area for them, You'll lead a team of 5 Product Managers and have the opportunity to shape what Product looks like

So, who are they looking for?....

  • Proven expereince in a Product Leadership position
  • Experience managing a team of Product Managers
  • Ideally experience with Salesforce Service Cloud / Contact Centre Technologies
  • Desire to make an impact and take initiative
  • Experience in companies going through digital transformation would be beneficial

What's in it for you?

This company offers excellent compensation and a comprehensive benefits package, exciting opportunities for professional and personal growth and recognition, and the chance to redefine the future of finance in the automotive industry.

If you think this sounds like you, and would like to learn more about the company and the role please get in touch

Group Product Manager | Household Name | Customer Service Platform