Order Management Coordinator, International

2 weeks ago

Greater London, United Kingdom E.L.F. BEAUTY Full time

Title: Order Management Coordinator

Status: Full-time, Permanent

Department: Operations

Location: Hybrid, London


Company Description


e.l.f. Beauty, Inc. builds brands designed to disrupt industry norms, shape culture, and connect communities through positivity, inclusivity, and accessibility. Our deep commitment to clean, cruelty-free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically effective and accessible skincare. Our family of brands is available online and across leading beauty, mass market and clean beauty specialty retailers in the U.S. and has a growing international presence.


Business/Financial Highlights


e.l.f. Beauty, Inc. is publicly traded (NYSE: ELF) and has annual revenues of ~$500 million, a market cap of ~$4B and is a member of the S&P 600. Business and financial highlights include:


  • consecutive quarters of net sales growth.
  • mass cosmetics brand in the US with a 10% share and the fastest growing brand among the top 5.
  • Beauty Brand of the Year 2023 by Women’s Wear Daily.
  • in 2023 as one of the 10 Most Innovative Companies in Beauty by Fast Company magazine.


Team


Our employee base represents the consumers we serve, and we are committed to ensuring that diversity is represented across our entire organization. Key statistics and notable awards include:


  • employees are 75% female and 40% diverse representing the consumers we serve.
  • are a leader in board diversity. We are 1 of 4 public companies in the U.S. (out of over 4,200 public companies) with a Board of Directors that has 2/3 women and 1/3 diverse representation.
  • 100 Most Loved Workplaces (Newsweek 2022)
  • Best Midsize Companies (Forbes 2023)


Culture and Compensation


We believe the combination of our high-performance team culture, total compensation, workplace flexibility and care for the team is unmatched. We have a “one team, one dream” total compensation philosophy where all employees can participate in our business success. In addition to competitive pay and benefits, we are proud of the following:


  • employees are on the same bonus plan tied to our financial performance. Our bonus plan has paid 200% of target in each of the last four years.
  • employees receive equity at e.l.f. This includes a new hire grant and eligibility for an annual refresh grant.
  • work environment with unlimited flexible time off.
  • Fridays year-round and a range of competitive benefits.


Position Summary


We are currently looking for someone to manage and execute the entire life cycle process of inbound orders received from our retailers across multiple brands. The ideal candidate will possess strong communication skills as this role is a central communication point between Sales, Planning, and our third-party warehouses.


Responsibilities

  • Processing and troubleshooting of all inbound and outbound EDI transactions
  • Order allocation of product based on forecast
  • Full ownership of order to cash process
  • Daily communication on order status, out of stocks, shipping delays, and so on
  • Daily interaction with internal teams such as Sales, Planning & Warehousing
  • Maintain and ensure vendor compliance as it pertains to specific retailer requirements
  • Understanding of regulatory requirements that are country specific


Requirements

  • Bachelor’s degree in Operations, Business Management or equivalent experience
  • 1-3 years’ experience in related field preferably consumer products
  • Must be proficient in Excel, including but not limited to Pivot Tables and VLOOKUP.
  • Experience working with EDI transactions and troubleshooting; experience with ERP systems (i.e. NetSuite/ SAP)
  • Prior experience with International accounts including all necessary shipping documentation requirements
  • Excellent organizational and communication skills
  • Ability to multi-task
  • Superior attention to detail under tight deadlines
  • Proven ability to work well with others in a team environment and amongst all levels of the organization


About the Company

e.l.f. Beauty, Inc. stands with every eye, lip, face, paw, and fin. Our deep commitment to clean, cruelty-free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically effective, and accessible skincare.

We have annual revenues of ~$500 million and our business performance has been nothing short of extraordinary with 20 consecutive quarters of net sales growth as we have grown to #3 mass cosmetics brand in the US and are the fastest growing brand among the top 5. Our total compensation philosophy offers every new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity given to every full-time employee as a part of their new hire package, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 days at home, work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.



This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion.

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