Senior User Experience Designer

4 weeks ago

Hertford, United Kingdom Chemistry London Full time

Founded in 2009, my client is a leading digital agency specializing in Drupal, with offices in the UK, Spain, and Brazil.

With a team of over 80 dedicated professionals, my client provides a wide range of services including UX, strategy, design, development, hosting, and project management.

The company culture is dynamic and collaborative, with regular social events and team activities across their offices. They are certified as a Great Place to Work and hold several key certifications, including ISO 27001, ISO 9001, Cyber Essentials Plus, and Green Mark, reflecting their commitment to quality and sustainability.


Now entering an exciting phase of growth and positive change this company is expanding their creative, strategic and experience capabilities to complement their industry-leading Drupal design and development services. It's an opportunity to be part of a team that is shaping the future of digital experiences across diverse industries and platforms.


Role and Responsibilities:

The Senior UX Designer will be an integral part of the Experience and Development teams, collaborating to create user-centered designs across a variety of platforms. These include websites, native mobile apps, and global design systems. You should be comfortable leading projects independently, from conceptualization through to delivery.


Key responsibilities include:

  • Collaborating with cross-functional teams to design a wide range of digital products.
  • Engaging with stakeholders to define project goals and deliver solutions that meet user needs.
  • Creating and delivering UX/CX artefacts such as wireframes, prototypes, user flows, personas, and information architecture.
  • Leading workshops and co-design sessions with clients to ensure their vision is incorporated throughout the project lifecycle.
  • Conducting user research and usability tests to inform design decisions.
  • Developing user stories and maintaining product backlogs.


The Ideal candidate:

3-4 years of experience in an agency environment, specifically in designing digital products. You should bring an exceptional UX design skill set, combined with a strategic and consultative approach. A successful candidate will be able to take a brief and translate it into a well-executed, user-centered solution.


Essential skills include:

  • A proven UX design process, from concept through to prototype and UI handover.
  • Experience engaging with senior stakeholders and facilitating client workshops.
  • Strong communication and collaboration skills with cross-functional teams including developers, marketers, and product managers.
  • Knowledge of accessibility standards and best practices.
  • Ability to conduct primary and secondary research and interpret data to inform design decisions.
  • Strong problem-solving abilities and commercial awareness to ensure project success.
  • A robust portfolio showcasing a variety of design projects.


  • You must be based in the UK, ideally within commuting distance of Hertford.



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