System Analyst

4 weeks ago

Hereford, United Kingdom MandM Full time

Hereford, England, United Kingdom (Hybrid)

Type: Permanent

Working Pattern: Hybrid


MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers. As our business continues to grow we are extremely excited to be relocating to our new Head Office, located in the heart of Hereford. The brand new, state of the art office creates a modern, stylish workspace designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about

We are recruiting for a talented Systems Analyst to join our growing team.

Why not come be a part of our journey to success and take advantage of all MandM can offer you


More than a role

✨ Competitive Salary: Your talent deserves recognition.

🚀 Career Growth: Opportunity to grow

🎁 Staff Discounts: Stay stylish with our exclusive discounts.

🏦 Company Pension: Secure your financial future.

🏖️ Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week

🎁 Birthday Delight: Take your special day off to celebrate YOU

🚗 Free Parking and only a short walk from Hereford Train Station

🏢 *Brand New Head Office in a Picturesque, city location with local perks

💊 Health & Wellbeing programme; we’ll look after you

🕑 Flexible working hours and hybrid working patterns

The Role Scope

✨Review, analyse and document organisational systems and processes to aid understanding

✨Identify system and process problems by conferring with teams; evaluating procedures and processes

✨Be able to quickly learn about the operational details of departments in order to understand processes and recommend appropriate improvements

✨Use this understanding to advise on ways to boost productivity, efficiency and accuracy of systems and processes

✨Be able to translate business requirements into functional specifications and collaborate in the production of design documentation

✨Be able to dig into the details of how a requirement might actually be implemented in code or process, going to a lower level of detail than a Standard Business Analyst

✨Ability to map and document interfaces between legacy and new systems

✨Ability to document DB schemas and data structures

✨Ability to structure business process models

✨Promote MVP principles to ensure requirements deliver what the business needs, managing scope creep to minimise spend and maximise benefits


About You

✨A strong technical and analytical skill set that can support system design with clear insights into current business practices

✨Process improvement, six-sigma, lean processing experience; a general interest in the way organisational systems and processes work and can be improved

✨A methodical, investigative and inquisitive mind

✨A logical approach to problem solving

✨Excellent business acumen

✨Excellent communicator, able to comprehend and translate technical or complex issues clearly to meet the competency level of the audience

✨Excellent interpersonal and stakeholder management skills with the ability to manage expectations and explain technical detail

✨Assertive and confident with a natural ability to facilitate conflict resolution but make tough decisions when required



The people

✨Integrity - Consistently demonstrates integrity and high work standards; Acts professionally with an honest and fair approach

✨Teamwork - Communicates effectively at all levels; Responds to internal / external customer needs in a timely and courteous manner; Works collaboratively, showing respect to colleagues at all times

✨Accountability - Is responsible for their actions; Takes ownership of decisions and outcomes

✨Entrepreneurial approach - Is bold and passionate about MandM, its products and its people; Experiments, takes risks and makes it happen; If there’s a better way, find it

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