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Operational Excellence Manager
2 months ago
HYBRID ROLE - 3 DAYS IN LOCATION - MULTIPLE UK LOCATIONS
This UK-based company offers advanced edge infrastructure solutions, connecting businesses to cloud, connectivity, and IT services through a network of strategically located data centres. Their platform supports efficient deployment of applications, helping over 1,200 clients drive innovation and scale. With a focus on energy efficiency, security, and compliance, their expert team ensures smooth digital transformations.
Position Overview: This role provides an opportunity to lead various projects focused on operational excellence across a network of regional data centres. The role will involve overseeing operational standards, improving energy efficiency, enhancing safety protocols, and driving a superior client experience.
Key Responsibilities:
- Oversee the development, implementation, and continuous improvement of standard operating procedures across the data centre network, ensuring compliance with internal and external standards.
- Spearhead initiatives to enhance energy efficiency and sustainability across all facilities, working towards the reduction of energy use and achievement of PUE (Power Usage Effectiveness) goals.
- Collaborate with product teams to ensure that operational processes align with product offerings and that clear, consistent information is available to teams regarding the data centre infrastructure.
- Manage the lifecycle of the data centres, forecasting potential changes and ensuring a robust capex and maintenance plan is maintained.
- Provide input into the development of capital investment budgets, ensuring that key infrastructure needs are accounted for.
- Facilitate training and ongoing education for team members to ensure adherence to operational protocols and standards.
- Manage risk registers, ensuring that risks are mitigated, and improvements are reflected in updated processes and procedures.
- Support data centre managers in maintaining their risk registers and ensuring compliance with all operational standards.
- Collaborate with environmental and risk teams to ensure all regulatory and compliance requirements are met across the facilities.
- Lead the hosting of external auditors during site assessments.
- Maintain the accuracy of installed capacity data, ensuring consistent reporting and measurement across the entire network.
- Stay up to date with industry standards and legislation, working with external bodies as needed, and advise on any relevant changes or improvements.
