Service Desk Manager
5 days ago
Service Desk Manager - £50-55K - Chorley (Hybrid role)
Currently seeking a Service Desk Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.
Duties & Responsibilities
Team Management - Manage 1st, 2nd & 3rd line team.
Service Delivery - Ensure our support teams consistently exceed customer expectations, maintain high satisfaction
levels, and meet or surpass agreed service level agreements.
Service Level Agreements - Monitor & report on agreed SLAs.
Client Onboarding - Collaborate with Sales & Project Delivery to ensure a smooth transition for new customers,
providing clear communication.
Skills & Knowledge
Essential
- MSP Management Experience.
- Solid Technical background.
- Strong commitment top deliver exceptional customer service.
- Ability to adapt to changing and evolving technologies and processes.
- ITIL Certification, Microsoft 365 or Azure Certifications.
Service Desk Manager - £50-55K - Chorley (Hybrid role)
-
Service Desk Manager
3 days ago
Bridgnorth, United Kingdom Henderson Scott UK Full timeService Desk Manager - £50-55K - Chorley (Hybrid role)Currently seeking a Service Desk Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.Duties & ResponsibilitiesTeam Management - Manage 1st, 2nd & 3rd line team.Service Delivery - Ensure our support...
-
Service Desk Manager
4 days ago
Bridgnorth, United Kingdom Henderson Scott UK Full timeService Desk Manager - £50-55K - Chorley (Hybrid role) Currently seeking a Service Desk Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience. Duties & Responsibilities Team Management - Manage 1st, 2nd & 3rd line team. Service Delivery - Ensure our...
-
Service Desk Manager
4 days ago
Bridgnorth, Shropshire, United Kingdom Henderson Scott UK Full time €50,000 - €55,000Service Desk Manager - £50-55K - Chorley (Hybrid role) Currently seeking a Service Desk Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience. Duties & Responsibilities Team Management - Manage 1st, 2nd & 3rd line team. Service Delivery - Ensure our...
-
Recovery Services Coordinator
2 weeks ago
Bridgnorth, Shropshire, United Kingdom Service Care Solutions Full timeJob OverviewA Recovery Practitioner at Service Care Solutions plays a vital role in supporting individuals struggling with Drug & Alcohol addiction. This position involves managing a caseload, providing screening, assessment, and recovery plans, as well as delivering one-to-one interventions. Key responsibilities include Managing a caseloadSupporting...
-
Service Manager
2 weeks ago
Bridgnorth, United Kingdom Brook Street Social Care Full timeJob Opportunity: Service Manager in South Shropshire Salary: c. £30000 Benefits including: High quality training Enhanced annual leave allowance Health and wellbeing benefits Contributory Pension scheme Development opportunities High Street DiscountsEssential Requirements: Valid UK manual driving licence and own vehicle. Level 3/4 qualification, with a...
-
Service Manager
4 weeks ago
Bridgnorth, United Kingdom CV-Library Full timeJob Opportunity: Service Manager in South Shropshire Salary: c. £30000 Benefits including: High quality training Enhanced annual leave allowance Health and wellbeing benefits Contributory Pension scheme Development opportunities High Street DiscountsEssential Requirements: Valid UK manual driving licence and own vehicle. Level 3/4 qualification,...
-
Service Manager
4 weeks ago
bridgnorth, United Kingdom Brook Street UK Full timeJob Opportunity: Service Manager in South ShropshireSalary: c. £30000Benefits including: High quality trainingEnhanced annual leave allowanceHealth and wellbeing benefitsContributory Pension schemeDevelopment opportunitiesHigh Street DiscountsEssential Requirements:Valid UK manual driving licence and own vehicle.Level 3/4 qualification, with a willingness...
-
Service Manager
4 weeks ago
Bridgnorth, United Kingdom Brook Street UK Full timeJob Opportunity: Service Manager in South ShropshireSalary: c. £30000Benefits including: High quality trainingEnhanced annual leave allowanceHealth and wellbeing benefitsContributory Pension schemeDevelopment opportunitiesHigh Street DiscountsEssential Requirements:Valid UK manual driving licence and own vehicle.Level 3/4 qualification, with a willingness...
-
Service Manager
4 weeks ago
Bridgnorth, United Kingdom Brook Street UK Full timeJob Opportunity: Service Manager in South ShropshireSalary: c. £30000Benefits including: High quality trainingEnhanced annual leave allowanceHealth and wellbeing benefitsContributory Pension schemeDevelopment opportunitiesHigh Street DiscountsEssential Requirements:Valid UK manual driving licence and own vehicle.Level 3/4 qualification, with a willingness...
-
Service Manager
4 weeks ago
Bridgnorth, United Kingdom Brook Street UK Full timeJob Opportunity: Service Manager in South Shropshire Salary: c. £30000 Benefits including: High quality training Enhanced annual leave allowance Health and wellbeing benefits Contributory Pension scheme Development opportunities High Street Discounts Essential Requirements: Valid UK manual driving licence and own vehicle. Level 3/4 qualification,...
-
Service Manager
4 weeks ago
Bridgnorth, United Kingdom Brook Street UK Full timeJob Opportunity: Service Manager in South ShropshireInterested in this role You can find all the relevant information in the description below.Salary: c. £30000Benefits including: High quality trainingEnhanced annual leave allowanceHealth and wellbeing benefitsContributory Pension schemeDevelopment opportunitiesHigh Street DiscountsEssential...
-
Substance Misuse Caseworker
2 weeks ago
Bridgnorth, Shropshire, United Kingdom Service Care Solutions Full timeRecovery Practitioner RoleService Care Solutions is currently seeking a skilled Recovery Practitioner to support individuals struggling with Drug & Alcohol addiction. This rewarding role involves Managing a caseload of clientsProviding screening, assessment, and recovery planning servicesDelivering one-to-one interventions to support individual recovery. A...
-
Senior Care Services Manager
5 days ago
Bridgnorth, Shropshire, United Kingdom Brook Street UK Careers Full timeBrook Street UK Careers is seeking a dedicated and experienced Service Manager to lead and manage services for adults with learning disabilities in South Shropshire.The ideal candidate will have a strong background in Positive Behaviour Support and the care sector, with supervisory or management experience. A valid UK manual driving licence and own vehicle...
-
Recovery Practitioner
2 weeks ago
Bridgnorth, United Kingdom Service Care Solutions Full timeRecovery Practitioner Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Practitioner. As a Recovery Practitioner you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also...
-
Front Desk Sales Associate
6 months ago
Bridgnorth, United Kingdom TFM Farm & Country Superstore Ltd Full timeJob Overview: We are seeking a part time sales assistant to work at our workshop within our Stableford store. **Responsibilities**: - Serving customer’s on the till - Answering questions over the telephone - Advising customers - dispensing fuel - identifying spare parts and quoting customers - booking machines in for service or repair - booking in...
-
Drug and Alcohol Support Specialist
2 weeks ago
Bridgnorth, Shropshire, United Kingdom Service Care Solutions Full timeAbout the RoleWe are seeking an experienced Recovery Practitioner to join our team at Service Care Solutions. As a key member of our team, you will work closely with individuals struggling with Drug & Alcohol addiction, providing support and guidance to help them achieve their goals. Key responsibilities include Managing a caseload of clientsDelivering...
-
Substance Abuse Specialist
5 days ago
Bridgnorth, Shropshire, United Kingdom Service Care Solutions Full timeCompany Overview: Service Care Solutions is a reputable non-profit provider dedicated to supporting individuals struggling with Drug & Alcohol addiction.Salary: £250 Training Allowance and Excellent Pay Rates (salary not disclosed due to market variability)Job Description:Able to manage a caseload of 40-60 service usersSupporting the individuals from Point...
-
Addiction Recovery Professional
5 days ago
Bridgnorth, Shropshire, United Kingdom Service Care Solutions Full timeRole Summary: We are seeking an experienced Recovery Practitioner to support individuals struggling with Drug & Alcohol addiction. As a key member of our team, you will play a vital role in developing potential within service users and creating a positive impact on their lives.Key Responsibilities:Manage a caseload of 40-60 service users, providing tailored...
-
Recovery Support Worker
2 weeks ago
Bridgnorth, United Kingdom Service Care Solutions Full timeRecovery Support Worker Service Care Solutions are supporting an Addiction Rehab Centre and they are currently recruiting for a Recovery Support Worker. As a Recovery Support Worker you will be expected to be solution focused, compassionate and able to form great working relationships. You will need to make sure that day-to-day provision of a high quality...
-
Operations Manager for Adult Care Services
4 weeks ago
Bridgnorth, Shropshire, United Kingdom Brook Street UK Full timeJob OpportunityWe are seeking a dedicated Operations Manager to lead and manage adult care services in South Shropshire. This is a fantastic opportunity to support individuals with learning disabilities and autism in shared living environments and small care settings.About the RoleAs an Operations Manager, you will oversee the daily management of services,...