Sales Development Representative

4 weeks ago

London Area, United Kingdom Superco - Shopify Plus Partner Full time

Role Overview

Superco is the leading customer experience specialist for Shopify Plus brands. We combine our Shopify Plus knowledge with a deep understanding of what makes customers tick to drive revenue growth for our brands.

We’re looking for a Sales Development Representative (SDR) to join our expanding sales team. As an SDR, you will be the first point of contact for potential clients, helping to identify and qualify new business opportunities. You’ll work closely with our founders and marketing teams to generate leads, schedule meetings, close business, and contribute to our overall growth strategy. The ideal candidate will have a passion for sales, a strong understanding of eCommerce, marketing and technology, and the ability to engage prospects with compelling messaging.


What’s in it for you?

  • Mentorship from our founders
  • Comprehensive training program and ongoing learning opportunities
  • London-based office with 3 days in the office
  • MacBook provided
  • The option to work from abroad for up to a month per year
  • Eligibility to the bonus scheme
  • Highly-competitive compensation package


Roles & Responsibilities

  • Identify, research and target potential clients through various channels, including outbound calls, emails, and social media
  • Qualify leads and schedule meetings for our sales team by understanding the prospect’s needs and how our solutions can address them
  • Collaborate with the marketing team to refine messaging and improve lead generation efforts
  • Maintain accurate and up-to-date records of all activities in our CRM system, ensuring proper lead tracking and follow-up
  • Work closely with the founders to develop and refine the sales pipeline, providing regular feedback on the quality of leads
  • Attend industry events and networking opportunities to build relationships and generate new business leads
  • Stay up-to-date with industry trends, competitor activities, and Shopify Plus features to effectively communicate the value of our services to prospects
  • Prepare and present reports on lead generation activities and performance metrics to senior management
  • Continuously improve your sales skills and product knowledge through training and self-directed learning


The ideal candidate will…

  • Be an excellent written and verbal communicator, with the ability to craft persuasive messaging and engage prospects effectively
  • Be highly motivated and goal-oriented, with a strong drive to exceed targets and contribute to company growth
  • Have great attention to detail and the ability to manage multiple tasks simultaneously
  • Be adaptable and resilient, able to handle rejection and stay focused on long-term goals
  • Possess a learner mentality and a passion for expanding product and technical knowledge
  • Demonstrate strong digital and CRM skills, with the ability to quickly learn new tools and platforms. We’re looking for a curiosity in new technologies to help deliver results


Qualifications & Experience While we prioritize potential, relevant experience is a plus. Here's what could strengthen your application:

  • 1-2 years + experience in a sales or lead generation role (preferably in a tech or eCommerce environment)
  • Any prior experience in eCommerce, digital marketing, or SaaS sales will demonstrate your understanding of the online retail landscape
  • Familiarity with Shopify and an understanding of how to engage eCommerce brands will be advantageous
  • Experience with CRM tools (we use Hubspot), lead generation software, or sales automation platforms will enhance your ability to succeed in this role
  • A proven track record of meeting or exceeding targets in a sales environment

Compensation will be a blend of base salary and on-target earnings - to be negotiated. 

An interest in eCommerce, technology more broadly, and a willingness to learn are highly valued


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