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Retail Sales Assistant

2 months ago

Windsor, United Kingdom Cambridge Satchel Full time

Company Description

Cambridge Satchel, located in Windsor, celebrates brilliant British craftsmanship and fantastically interesting leathergoods. Inspired by styles from the past and made perfect for today, we are a brand that values tradition and innovation in equal measure.


Role Description

This is a 22 hour, part-time, role for a Sales Assistant at Cambridge Satchel for the opening of a brand-new store in the Royal Windsor Station. As sales assistant you will be the face of the brand, displaying excellent customer service and providing our broad clientele with the perfect customer experience. As well supporting the management team in the smooth day to day running of the store, including working together to meet targets.


Main Duties:

  • Provide exceptional customer service as standard across all areas of the business
  • Ensure high levels of security are maintained at all times.
  • Maintain excellent housekeeping and visual standards in store.
  • Identify current and future customer requirements.
  • Support the Managers in the day to day running of the store.
  • Maintain the reputation of the Cambridge Satchel Brand.
  • Be enthusiastic, energetic and confident at all times
  • Maximise sales, achieve sales targets and increase profit.
  • Constantly develop knowledge of product, new lines, promotions etc to assist customers to the best of your ability.
  • Carry out repairs, embossing and care of leather goods on a daily basis
  • Support the London Management team, where required by supporting stores at multi sites


Personal Requirements:

  • Show interest in fashion, accessories and leather goods.
  • Have a passion for the Cambridge Satchel brand.
  • Be proactive and show initiative at all times
  • Demonstrate a consistently positive and 'can-do' attitude.
  • Strong communicator
  • A team player
  • Responsible and reliable
  • Excellent Customer Service and sales skills
  • Have a polite manner and high standard of personal presentation