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Support Specialist

4 months ago


Warrington, United Kingdom Venator Broadcast Full time

Broadcast Support Specialist


About the Role


You will work with the company's in-house Support Team, providing customer service and technical support team to a client base across Europe. You will provide email and phone support for a variety of Broadcast products, troubleshoot complex issues, and complete hands-on practical testing/diagnosis.


The Company


My client is a world-leading provider and manufacturer of broadcast video technology with solutions including high-end digital movie cameras, production switches and cutting-edge video editing software.


Requirements


Strong understanding of technology

Experience in a customer-facing role

Broadcast, post-production, camera or AV experience

Understanding of basic broadcast and video terminology

Strong technical acumen with a solid understanding of IT principles to troubleshoot and resolve complex issues.


Benefits


Competitive salary with a bonus scheme

25 days holiday per year

Extensive on-going training and development


Interested to know more?


To learn more about this opportunity, please reach out with a copy of your CV/Resume at adam@venatorbroadcast.com to arrange an initial conversation.


Keywords…if all these are resonating, this could be the job for you


Technical Support – Post-production - Camera – Live Production - AV - Software - Media - Broadcast