Product Analyst

2 weeks ago

London Area, United Kingdom Haystack Full time

Our partner combines the close-knit and agile environment of a startup, with the know-how, technology and backing of a well-established company.


They have the power to reach millions of consumers and the technology to deliver a world class online experience for them. As they continue to grow and expand their services, they are looking for talented individuals who share a passion for making a positive impact on people's lives. If you want to be part of a team that is transforming the way consumers navigate their household services, we would love to hear from you.


The role:

As a Product Analyst, your input will be crucial in driving business impact and decision-making by bridging the gap between data and insight. In this role, we are looking for an analytical thought leader who will identify opportunities for deep analytics on customer behaviour and site performance by working closely with a variety of teams and stakeholders from across the business.


We strive to simplify some of the most complex and daunting consumer marketplaces, to genuinely improve the lives of our users.


We answer questions like:

‘To what extent does offering an incentive influence behaviour?’

‘How can we use what we know about our customers to tailor and personalise their experience?'

'What impact does this have on conversion?’

'What incentives drive and influence transacting and acquisition on our funnels and channels?


What you’ll be working on:

We’re looking for a product analyst to join our rapid and ever-developing London office.

You’ll be using tools and databases including BigQuery, Tableau, DBT and Python, to tackle important problems that we’re only just starting to understand, in order to:

Measure, quantify and optimise complex marketing funnels and consumer journeys, within our business

Collaborate and influence product teams to make data-driven guided through split tests

Monitor, report and diagnose trends in KPIs, automating wherever possible

Communicate and present clearly to colleagues across marketing, commercial, finance and product

Manage data from its raw format to an output of a comprehensive dashboard

What we’re looking for:

Experienced with and passionate about digital, web-based product analytics

Strong SQL skills; particularly in reference to Google Big Query with experience in using analytical and data tooling such as Python, Tableau, Git, dbt etc.

Working experienced in setting up A/B tests including analysing results and drawing conclusions

Strong Business acumen and experience building complex operational & financial models, conducting ROI analysis, synthesising recommendations, and presenting to senior executives

Pragmatism; understanding of when analysis is good enough to finish

Statistically literate, competent with some statistical testing or modelling techniques


Here’s a flavour of what our partners analysts have been up to this week:

Worked with design and product engineers to launch an A/B split test testing a personalisation hypothesis

Worked with the product team to identify a bug in the journey of iOS users, increasing that page’s click through rate from 35% to 60%

Presented to the whole company about a new model on personalisation of customer journey

Co-ordinated an effort to standardise and push consistent metrics to measure the impact of a new acquisition channel in our ELT pipelines and dashboarding KPIs in Tableau

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