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Agent Assistant

4 months ago

London, United Kingdom Wasserman Full time
Wasserman is a global leader in sports, music, entertainment and culture. Founded in 2002, Wasserman represents many of the world's most iconic sports and entertainment figures, musical artists, brands and properties, empowering them to shape culture and captivate audiences worldwide.

Wasserman Music is a passionate, experienced and entrepreneurial team of agents and music lovers. Our global team of unparalleled tastemakers and long-term artist development strategists builds significant careers from the ground up. We are equipped with an established infrastructure, an inclusive culture, and a suite of powerful resources and capabilities to ensure the success of our clients throughout the world.

Headquartered in Los Angeles, Wasserman operates globally across 27 countries and more than 62 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

We are looking for an Agent Assistant to join the team in London. An Assistant is responsible for performing a variety of administrative tasks to provide support to the agent in client and internal matters.

Key Responsibilities;

  • Maintain accuracy of artist contact records and deal memos in bespoke CRM booking system.
  • Keep client bios, riders, and marketing assets up to date
  • Enter offers and relevant show details into CRM booking system
  • Issue contracts for confirmed performances and deal with subsequent contract amends
  • Track unreturned contracts; chase signed contracts
  • Complete and issue artist itineraries
  • Create and send invoices for show-related payments (deposits, balances, etc)
  • Track, collect, and enter settlement figures into CRM; notify accounting department to generate statement(s)
  • Track unpaid deposits; liaise with accounting team to ensure show funds are received on time
  • Prepare and issue immigration paperwork (Certificate of Sponsorship)
  • Set up tour announcements and on sales, liaising with promoters and client teams regarding ticketing and artwork
  • Set and confirm meetings and maintain calendars for agents and internal artist calendar
  • Manage inbound phone calls on behalf of agents.
  • Book agent business travel as necessary
  • Submit agent expense reports
  • Manage show and festival guest lists.
  • Take on additional tasks and responsibilities as assigned

Requirements

  • Previous experience within a Music Assistant role
  • Excellent Organisational skills
  • Excellent Communication Skills
  • Proficient with CRM systems, Outlook and Word

Benefits

  • Annual Discretionary Bonus
  • 25 days per annum plus UK bank holidays, and additional DE&I days
  • Pension: 4.5% employee // employer contribution with Aviva
  • Income Protection: Pays you 75% of your base salary in the event that you are absent from work due to illness or injury for 13 consecutive weeks or more, capped at 5 years
  • Life Assurance: Pays your nominated beneficiary four times your base salary in the event of your death whilst employed by the Company
  • Employee Assistance Programme (Wellbeing support for you and family living with you // free legal and financial advice, including telephone and potentially in person counselling)
  • Season Ticket Loan

Optional benefits (post probation)

  • Health Cash back plan which provides you with reimbursements for everyday medical costs including dental, optical, prescriptions & physical therapies
  • Season Ticket Loan: An interest free loan for the purpose of purchasing an annual season ticket for travel between home and work
  • Cycle to work scheme: A one year hire agreement for a cycle and accessories worth up to £2,000, done via salary sacrifice with an option to purchase cycle at the end of the agreement
  • Gym Flex: An interest free loan for the purpose of purchasing an annual Gym membership, providing a low corporate discounts at over 3,700 gyms, studios and outdoor fitness events