Store Manager

3 weeks ago

London, Greater London, United Kingdom voyeur voyeur Full time
Job Title: Store Manager

Location: 70-72 Bethnal Green Road, Shoreditch, London

Reports to: Commercial Director

Job Summary

This is an exciting opportunity to lead a brand-new multi-brand luxury boutique opening in the heart of Shoreditch at 70-72 Bethnal Green Road. We are looking for a passionate and experienced Store Manager to launch and oversee this dynamic retail destination, ensuring it becomes a go-to space for luxury fashion and elevated service.

As Store Manager, you will be responsible for driving sales, leading an exceptional team, managing stock, and supporting marketing and events that bring the store to life. The ideal candidate will have a deep understanding of the luxury retail market, outstanding leadership skills, and a passion for delivering an unparalleled customer experience.

Key Responsibilities1. Store Leadership & Performance
  • Oversee the daily operations of the boutique, ensuring a seamless and luxury-driven shopping experience.
  • Lead by example, driving sales and motivating the team to achieve and exceed store targets.
  • Monitor store performance, analyse key metrics, and implement strategies to optimise revenue and customer satisfaction.
  • Manage store budgets, ensuring all expenditures align with financial objectives.
2. Team Development & Management
  • Recruit, train, and develop a high-performing team that embodies the boutique's luxury brand values.
  • Create a positive and engaging work environment, fostering teamwork and exceptional service.
  • Conduct regular team meetings, provide ongoing coaching, and implement training initiatives to enhance skills and performance.
  • Oversee staff rotas, ensuring efficient staffing levels to meet customer demand.
3. Client Experience & Relationship Building
  • Maintain the highest standards of customer service, ensuring every client enjoys a personalised and memorable shopping experience.
  • Build and nurture strong relationships with clients, encouraging loyalty and repeat business.
  • Work closely with the team to enhance the client journey, offering styling expertise and private shopping services.
  • Handle customer queries and complaints efficiently and professionally, ensuring swift resolution.
4. Events & Marketing Support
  • Event Planning & Coordination: Work with the Marketing team to plan, promote, and execute in-store events, brand collaborations, and VIP client experiences.
  • Event Logistics: Manage event logistics, including liaising with vendors, setting up displays, and ensuring all aspects align with the boutique's luxury image.
  • Social Media & Content Creation: Assist in creating content for store social media channels, capturing key moments from in-store events, new arrivals, and styling inspirations.
  • Brand Engagement: Act as a brand ambassador, building relationships with high-net-worth clients, local influencers, and industry professionals.
5. Stock & Visual Merchandising Management
  • Oversee stock levels, ensuring efficient stock control and minimising discrepancies.
  • Work with the Buying and Merchandising teams to manage deliveries, stock rotation, and replenishment.
  • Ensure visual merchandising is executed to the highest standard, following brand guidelines and seasonal themes.
  • Maintain an organised and efficient back-of-house area, ensuring quick access to high-demand products.
6. Compliance & Loss Prevention
  • Ensure the store complies with health and safety regulations and luxury retail standards.
  • Implement loss prevention strategies, training staff on best practices for stock security and POS transactions.
  • Conduct regular stock audits and take necessary actions to minimise loss and shrinkage.
Key Skills & Experience
  • Experience: Minimum of 5 years in luxury retail management, ideally in a multi-brand environment.
  • Education: Degree in Business, Retail Management, Marketing, or a related field preferred.
  • Skills: Strong leadership and team management skills, with a focus on motivation and development.
  • Excellent organisational and problem-solving abilities, with attention to detail.
  • Proficiency in retail software, including POS and stock management systems.
  • Knowledge of social media platforms and content creation for luxury retail.
  • Strong financial acumen, with experience in budgeting and forecasting.
Competencies
  • Customer-Focused: Passionate about luxury service, ensuring an exceptional shopping experience.
  • Brand & Product Knowledge: Deep understanding of the luxury sector, including trends, styling, and brand storytelling.
  • Adaptability: Thrives in a fast-paced, multi-brand retail environment.
  • Team Leadership: Inspires and develops a high-performing team culture, fostering excellence and accountability.
What We Offer
  • Competitive salary
  • Company pension scheme
  • Employee discounts across our luxury brand portfolio
  • A dynamic and supportive team culture in a brand-new boutique setting
How to Apply

If you are a passionate and results-driven leader with a background in luxury retail, we would love to hear from you. Please submit your CV outlining your experience and suitability for the role.

  • Store Assistant

    1 week ago

    London, Greater London, United Kingdom htown Store Full time

    Location: London, EnglandStart Date: ImmediateEmail: info@htown.co.ukhtown has an exciting opportunity for a Store Assistant to join our growing team. We're looking for someone passionate about providing top-tier customer service both in-store and online, helping us continue to grow our retail platform and physical location.While Sales will be your main...

  • Operations Manager

    1 week ago

    London, Greater London, United Kingdom leading department store Full time

    This business isn't just a retailer, and they don't just offer jobs. People tend to stay with them for a long time because they're wonderfully exciting and rewarding. A store within this company is about as dynamic and fast-paced as it gets, so they look for managers with plenty of energy, great ideas, practical solutions, and the ambition to succeed. As...

  • Retail Manager

    2 weeks ago

    London, Greater London, United Kingdom Barkat Food Store Full time

    Duties and Responsibilities:Oversee daily store operations, ensure profitability, and manage teams effectively.Manage inventory, compliance, and store operations to meet sales and operational goals.Recruit, train, and supervise staff while ensuring high performance and resolving conflicts.Improve customer satisfaction through enhanced service and feedback...

  • Client Services Manager

    2 weeks ago

    London, Greater London, United Kingdom Audience Store Full time

    Job Description About Audience StoreAt Audience Store, we're not just another programmatic provider. We're audience-obsessed, data-fuelled, and creatively charged. Since 2013, we've helped brands discover new customers and unlock incremental growth by combining rich behavioural insight with precision programmatic activation.Our proprietary planning tool,...

  • Store Manager

    1 week ago

    London, Greater London, United Kingdom C2 Recruitment. Full time

    Store Manager (Charity Retail) Camde Parkway - London Salary up to £29,000 per annum dependent on experience plus great benefits C2 Recruitment are exclusively working with a leading charity to support with the recruitment of a Store Manager based in their fast paced store based in Camden Parkway. This is an exciting opportunity for an experienced...

  • Store Manager

    7 days ago

    London, Greater London, United Kingdom Zachary Daniels Recruitment Full time

    Store Manager | Amazing Store Profile | ££55 - £60,000Zachary Daniels Retail Recruitment are currently recruiting for a Store Manager for a great store that has delivered great results and has the ambition and drive to succeed again and again We are looking for a Store Manager that is passionate about delivering exceptional levels of customer service as...

  • Store Manager

    1 week ago

    London, Greater London, United Kingdom Zachary Daniels Recruitment Full time

    Store Manager | Fashion Retail | Richmond | Up to £34,000 + Bonus & BenefitsZachary Daniels is recruiting for a Store Manager opportunity in Richmond with a leading fashion retail brand. This is an exciting chance to take full ownership of an established and successful store. We're looking for a confident Store Manager who brings energy, experience, and a...

  • Store Manager

    1 week ago

    London, Greater London, United Kingdom ACS Business Performance Full time

    Job vacancy - Store Manager Position: Store Manager Reference: CMacs1245 Location: London Salary: £30,000 - £33,000 per annum The successful Store Manager you will play a pivotal role in our brand flagship store. Your main focus will be on boosting revenue, achieving profitability targets, and delivering an exceptional consumer...

  • Regional Manager

    1 week ago

    London, Greater London, United Kingdom Store Support Centre, Nottingham Full time

    Are you a leader who inspires your team with your passion for delivering a great customer experience in every interaction?  We're looking for a Regional Manager to lead our stores within the North East / Tyneside area to create a truly personalised experience for all our customers.  What can you expect from the role?  Our Regional Managers are game...

  • Store Manager

    7 days ago

    London, Greater London, United Kingdom Zachary Daniels Recruitment Full time

    Store Manager | Outdoor-Fashion-Technical | Up to £40,000 + BonusAre you passionate about the outdoors? If so, we may have the perfect role for you Zachary Daniels are currently recruiting for a Store Manager to lead the team in an exciting outdoor brand in a busy and stunning storeWe are looking for a new leader who is passionate about the outdoors and can...

  • Store Manager

    6 days ago

    London, Greater London, United Kingdom Zachary Daniels Full time

    Business Manager | Zachary Daniels Retail Recruitment | Retail Operations SpecialistStore Manager | Fashion Retail | Richmond | Up to £34,000 + Bonus & BenefitsZachary Daniels is recruiting for a Store Manager opportunity in Richmond with a leading fashion retail brand. This is an exciting chance to take full ownership of an established and successful...

  • Store Manager

    1 week ago

    London, Greater London, United Kingdom Kikocosmetics Full time

    Join to apply for the Store Manager role at KIKO MILANOJob DescriptionThe Store Manager is our KIKO Ambassador responsible to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the staff and ensuring all procedures are managed and adhered to.Main ResponsibilitiesPeople...

  • Store Manager

    1 week ago

    London, Greater London, United Kingdom Zachary Daniels Recruitment Full time

    Store Manager | Richmond | £35,000 | Boutique retail store We are seeking a dynamic and experienced Store Manager to join a renowned and expanding boutique retail store that is experiencing ongoing success. This is an exciting opportunity to lead the store in a vibrant location.Benefits:Competitive salary of up to £35,000, reflecting your skills and...

  • store manager

    1 week ago

    London, Greater London, United Kingdom Chronos Consulting Full time

    Job Description Store Manager Location: Guernsey This exciting role involves working for a very stable and financially strong growing Fashion high street retailer. Whether it is career progression or just stability your looking for… our client offers both as well as excellent development opportunities. One of the few retailers Opening New...

  • Store Manager

    1 week ago

    London, Greater London, United Kingdom Chronos Consulting Full time

    Job Description Store Manager Beverley Location: Beverley , UK This exciting role involves working for a very stable and financially strong growing Fashion high street retailer. Whether it is career progression or just stability your looking for… our client offers both as well as excellent development opportunities. One of the few retailers...

  • Store Manager

    4 weeks ago

    London, Greater London, United Kingdom Zachary Daniels Full time

    Store Manager | Retail | East London | Salary up to £28,000 + Bonus and Benefits | NO LATE TRADES Zachary Daniels is thrilled to announce an exciting opportunity for a Store Manager opportunity at a popular, expanding and on-trend high street retailer located in East London This is your chance to join a leading name and make a significant impact in a...

  • Store Manager

    1 week ago

    London, Greater London, United Kingdom Zachary Daniels Full time

    Store Manager | Retail | East London | Salary up to £28,000 + Bonus and Benefits | NO LATE TRADES Zachary Daniels is thrilled to announce an exciting opportunity for a Store Manager opportunity at a popular, expanding and on-trend high street retailer located in East London This is your chance to join a leading name and make a significant impact in a...

  • Store Manager

    2 days ago

    London, Greater London, United Kingdom JR United Kingdom Full time

    Store Manager | Retail | London | Salary up to £30,000 + Bonus and Benefits | NO LATE TRADESZachary Daniels is thrilled to announce an exciting opportunity for a Store Manager at a popular, expanding and on-trend high street retailer located in North West London. This is your chance to join a leading name and make a significant impact in a bustling retail...

  • Store Manager

    7 days ago

    London, Greater London, United Kingdom B&M Retail Limited Full time

    Are you a Store Manager, Operations Manager, Trading Manager, Deputy Manager or Assistant Manager looking for your next step? Are you a dynamic leader ready to take your retail career to the next level? Do you thrive in a fast-paced environment and have a track record of driving exceptional store standards and sales growth? Well, look no further...We're...

  • Store Manager

    1 week ago

    London, Greater London, United Kingdom B&M Retail Full time

    Are you a Store Manager, Operations Manager, Trading Manager, Deputy Manager or Assistant Manager looking for your next step? Are you a dynamic leader ready to take your retail career to the next level? Do you thrive in a fast-paced environment and have a track record of driving exceptional store standards and sales growth? Well, look no further... We're...