Network Operations Center Engineer

8 hours ago

Harrogate, United Kingdom Hamilton Barnes 🌳 Full time

NOC Engineer - £35,000 Basic Salary


Ready to make a meaningful impact in the world of customer support?


Are you eager to step into a dynamic role that offers more than just technical support? Join our client as a NOC Engineer and be part of an innovative telecommunications company that's transforming customer service.


You'll have the opportunity to:

  • Develop your technical skillset as well as having the opportunity to become the lead engineer in a growing team
  • Collaborate within a team that blends technical expertise with exceptional customer experience.
  • Progress into network engineering, management or project management This is a growing company where their customer base has tripled in the last 5 years, with projections to double again by the end of this calendar year As the company grows, senior roles will open up.


You'll benefit from:

  • Competitive Compensation: Receive a starting salary of up to £35,000 along with opportunities for promotions and growth.
  • Professional Development: Engage in regular training sessions and events to enhance your technical and customer service skills.
  • Step into a company that's not just about the job, but about cultivating a collaborative and rewarding environment.


Responsibilities:

  • Provide technical support via phone, email, and other channels, resolving and escalating customer issues as needed.
  • Engage with a wide range of technologies, including broadband, Wi-Fi, and FTTP solutions.
  • Collaborate closely with customers, ensuring their needs are met and issues are resolved efficiently.
  • Contribute to our evolving mesh gigabit access projects and the expansion of cutting-edge connectivity solutions.


Required Skills & Experience:

  • An understanding of Wireless Networking.
  • A passion for delivering exceptional customer experiences.
  • Eagerness to engage with various technologies and contribute to a multifaceted team.

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