ECRM Specialist

3 weeks ago


Manchester, New Hampshire, United Kingdom Leadly Full time

Who We Are

At Leadly, we're not just another agency—we're a team of lead generation superheroes on a mission to transform the financial services industry. We thrive on innovation, data, and creativity, helping businesses scale and boost profits. If you're a strategic, proactive, outside-the-box thinker, we want you on our team

What We Do

We craft data-driven, high-performing lead generation strategies that deliver real results.

The Role: ECRM Specialist

Are you ready to take email and CRM marketing to the next level? As an ECRM Specialist at Leadly, you'll play a crucial role in redefining customer journeys, crafting impactful campaigns, and optimising engagement through data-driven insights.

What You'll Do

  • Collaborate across teams to create high-converting campaigns
  • Rework and optimise the customer lifecycle
  • Build, implement, and manage email and SMS campaigns
  • Design, execute, and analyse customer journeys
  • Manage and segment data lists to deliver personalised experiences
  • Run A/B tests to continuously refine strategies
  • Drive test-and-learn initiatives to uncover the most effective solutions
  • Provide strategic input on customer engagement strategies
  • Roll out multiple high-volume SMS campaigns simultaneously

Who We're Looking For

  • 3-4 years of experience in eCRM/Email Marketing
  • A passion for growth and development—we're expanding our eCRM team and want enthusiastic, data-driven marketers
  • Strong data analytics skills—you can run and interpret reports with ease
  • Understanding of GDPR regulations and best practices for managing data
  • A balance of analytical, technical, and creative skills
  • Confidence in copywriting and collaborating with the design team
  • Ability to lead client calls and present strategies/performance deep dives

Why Join Leadly?

  • Be part of an inspiring team—we're shaping the future of lead generation
  • Hybrid working—Manchester office + Work.Life locations nationwide
  • Structured onboarding & development plan to set you up for success
  • Regular team meet-ups to keep things social
  • Monthly Good Vibes Initiative—think team hikes, yoga, coaching, city breaks, book clubs, and more
  • Extra perks: Birthday off + an additional day off for every year of service (up to 5 days)
  • Competitive salary, pension & clear career progression
  • A dynamic, collaborative culture—where hard work meets plenty of laughs

Are you ready to make an impact?