Customer Liaison Officer
4 weeks ago
The Role
Due to our continued success here at Fortem, we are excited to announce an opportunity for an experienced Customer Liaison Officer to become a pivotal part of our Oldham operations. This is a full time role with travel across the Greater Manchester area.
This role is perfect for someone who is passionate about enhancing customer and client satisfaction. As a Customer Liaison Officer, you will collaborate closely with tenants, providing invaluable support to our Site Team to ensure seamless project delivery and heightened customer experiences.
The Project
Working on the delivery of Social Housing project, you will play a key role in resident and community engagement initiatives and communications, liaising with customers and residents to ensure a clear understanding of the nature and scope of works happening.
You will coordinate access arrangements as necessary, ensuring any issues or concerns are resolved quickly and effectively, in order for works to be completed to schedule.
Skills/Experience Required
- Previous experience of working in a similar role
- Ability to deal with sensitive situations
- Resilience and strong negotiation skills
- Proficiency in Microsoft Office
- Full Driving Licence
Personal Qualities
We are looking for a candidate who is a fantastic communicator, someone who enjoys meeting people, attending different sites, and resolving problems pro-actively. At Fortem we look for a balance of skills and experience but just as important to us are your values and behaviours.
We offer you a bright future, one where you will have the opportunity to develop your career with a fast moving, forward thinking company, who recognise and rewards your achievements.
Benefits
- Salary sacrifice company car OR basic salary + Motor Expenditure Allowance (£3,000)
- 25 days annual leave + bank holidays + your birthday off
- Pay review every January
- 26 weeks full pay maternity leave
- 8 weeks full pay paternity leave
- Discounted gym memberships at national and local gyms
- Up to £3,000 colleague referral fee
- Other benefits including dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more
About Us
Here at Fortem we are passionate about people, with a real focus and drive around continuous development. We strongly believe that this passion has allowed us the success we have enjoyed in recent years. Above everything else you will be joining a values based business, our values are at the centre of every activity we undertake. Having the right talent, coupled with the right culture and values, ensures that we have a sustained future and a trusted brand in our respective market.
-
Customer Liaison Officer
3 weeks ago
Greater Manchester, United Kingdom Fortem Solutions Full timeThe Role Due to our continued success here at Fortem, we are excited to announce an opportunity for an experienced Customer Liaison Officer to become a pivotal part of our Oldham operations. This is a full time role with travel across the Greater Manchester area. This role is perfect for someone who is passionate about enhancing customer and client...
-
Customer Liaison Officer
3 weeks ago
Greater Manchester, United Kingdom Fortem Solutions Full timeJob Description The Role Due to our continued success here at Fortem, we are excited to announce an opportunity for an experienced Customer Liaison Officer to become a pivotal part of our Oldham operations. This is a full time role with travel across the Greater Manchester area. This role is perfect for someone who is passionate about enhancing customer...
-
Customer Liaison Officer
4 weeks ago
Greater Manchester, UK, Greater Manchester, United Kingdom Fortem Solutions Full timeThe RoleDue to our continued success here at Fortem, we are excited to announce an opportunity for an experienced Customer Liaison Officer to become a pivotal part of our Oldham operations. This is a full time role with travel across the Greater Manchester area.This role is perfect for someone who is passionate about enhancing customer and client...
-
Customer Liaison Officer
6 months ago
Manchester, United Kingdom Great Places Housing Group Full timeJob Advert **Customer Liaison Officer** As the Customer Liaison Officer, you will engage with customers and stakeholders to ensure smooth delivery of our investment programme. Your key responsibilities include conducting surveys, organising consultation events, addressing complaints, and providing support through various channels. This role is crucial in...
-
Customer Liaison Officer
6 months ago
Manchester, United Kingdom Great Places Housing Group Full timeJob Advert **Customer Liaison Officer** As the Customer Liaison Officer, you will engage with customers and stakeholders to ensure smooth delivery of our investment programme. Your key responsibilities include conducting surveys, organising consultation events, addressing complaints, and providing support through various channels. This role is crucial in...
-
Customer Liaison Officer
4 weeks ago
Manchester, United Kingdom Fortem Solutions Full timeThe RoleAt Fortem, we are seeking an experienced Customer Liaison Officer to play a pivotal part in our Oldham operations. This is a full-time role with travel across the Greater Manchester area, requiring the ability to collaborate closely with tenants and provide invaluable support to our Site Team. The ideal candidate will have a passion for enhancing...
-
Housing Customer Liaison Officer
6 months ago
Manchester, United Kingdom The Guinness Partnership Full time**About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...
-
Customer Liaison Officer
1 month ago
Manchester, United Kingdom Fortem Solutions Full timeThe RoleDue to our continued success here at Fortem, we are excited to announce an opportunity for an experienced Customer Liaison Officer to become a pivotal part of our Oldham operations. This is a full time role with travel across the Greater Manchester area.This role is perfect for someone who is passionate about enhancing customer and client...
-
Customer Liaison Officer
3 weeks ago
Manchester, United Kingdom Great Places Housing Association Full timeAbout the Role:We are seeking a highly skilled Customer Liaison Officer to join our team at Great Places Housing Association. As a key member of our customer-facing team, you will be responsible for providing excellent customer service to our residents and stakeholders. Your primary focus will be on responding to a range of customer queries, including rent...
-
Tenant Liaison Officer
6 months ago
Greater London, United Kingdom Webrecruit Full timeCamden, London About Us At Cenergist, we provide carbon and water efficiency solutions, enabling clients to reduce carbon emissions and water consumption to meet their sustainability goals. We started in 2012 and provided consultancy services on district heating systems. With the development of our new technology, we were able to expand our offering to...
-
Resident Liaison Officer
2 weeks ago
Manchester, United Kingdom CV-Library Full timeRESIDENT LIAISON OFFICER WITH MAIN CONTRACTOR EXPERIENCE REQUIRED FOR A PERMANENT POSITION IN MANCHESTER Job Title: Resident Liaison Officer Location: Manchester Salary: Between £26-£28k Per Annum plus package and car/travel allowance. Vacancy type: Permanent Overview of Resident Liaison Officer Role: You...
-
Liaison Officer
3 weeks ago
Greater Manchester, United Kingdom Fortem Solutions Full timeThis is a full time role with travel across the Greater Manchester area. As a Customer Liaison Officer, you will collaborate closely with tenants, providing invaluable support to our Site Team to ensure seamless project delivery and heightened customer experiences. The Project Working on the delivery of Social Housing project, you will play a key...
-
Tenant Liaison Officer
1 month ago
Manchester, United Kingdom CV-Library Full timeAre you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care, and have great staff retention rates. They are currently recruiting for a Tenant Liaison Officer to work on a retrofit scheme in Blackley, Manchester. This is a temporary position,...
-
Customer Service Liaison Officer
1 month ago
Manchester, United Kingdom Fawkes & Reece (North) Full timeWe are seeking a skilled Customer Service Liaison Officer to join our team at Fawkes & Reece (North). As a key member of our social housing contractor, you will be responsible for providing exceptional customer service to our tenants and stakeholders.Key Responsibilities:Conduct pre-entry visits and company inductions to ensure a smooth onboarding process...
-
Contract Liaison Officer
5 months ago
Manchester, United Kingdom Novus Property Solutions Ltd Full time**Contract** **Liaison Officer** **Based**: Warrington office; With a site bases around Greater Manchester working Monday to Friday 37.5 hours per week** Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills...
-
Tenant Liaison Officer
2 months ago
Manchester, United Kingdom CV-Library Full timeAre you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care, and have great staff retention rates. My client are a well established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently...
-
Tenant Liaison Officer
2 weeks ago
Manchester, United Kingdom CV-Library Full timeBridgeman Recruitment Services (Agency) has been instructed to recruit for an experienced Tenant Liaison Officer for a Regional Building Contractor. The ideal candidates will have a background in Social housing tenancy or have worked in a customer facing role within the social housing sector. Responsibilities of the Tenant Liaison Officer include: *...
-
Tenant Liaison Officer
1 week ago
Manchester, United Kingdom CV-Library Full timeBridgeman Recruitment Services (Agency) has been instructed to recruit for an experienced Tenant Liaison Officer for a Regional Building Contractor. The ideal candidates will have a background in Social housing tenancy or have worked in a customer facing role within the social housing sector. Responsibilities of the Tenant Liaison Officer include: *...
-
Tenant Liaison Officer
2 months ago
Manchester, United Kingdom Fawkes & Reece (North) Full timeAre you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care, and have great staff retention rates.My client are a well established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently...
-
Customer Liaison Officer
5 months ago
Manchester, United Kingdom Fortem Solutions Ltd Full time**The Role** Due to our continued success here at Fortem, we are delighted to confirm that we are currently seeking an experienced and confident Customer Liaison Officer's to join the team at our Onward branch. Working on a full-time basis, you will aim to deliver and improve the level of customer and client satisfaction across the business, through engaging...