Luxury Sales Consultant – Mandarin Speaker
1 month ago
ABOUT MAX MARA FASHION GROUP
Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.
Job Description: Luxury Sales Consultant – MaxMara Department Store Locations
We are currently seeking sales consultants for the MaxMara Department Store locations in central London.
> Country: United Kingdom
> Region: London
> Contract type: Permanent
> Availability: Full Time
> Years experience: One year experience is a premium.
> Starting date: Immediately
> Language: Mandarin & Conversational English.
Main Responsibilities:
- Assists the customers in accordance with the Brand philosophy, service and quality standards
- Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
- Clientele activities
- Ensure that all merchandise is properly displayed and organized;
- Maintain and update professional and technical knowledge;
- Delivers excellent service to ensure high levels of customer satisfaction;
- Deals with customer queries and complaints;
- Acts as ambassador of the customer-centric logic within the store;
Profile:
The ideal candidate will:
- Have Mandarin as a first language.
- Demonstrate good conversational English.
- Have relevant experience in luxury retail.
- Develop and maintain strong client relationships.
- Ensure each customer receives a consistent and professional service
- Be motivated to achieve personal and team goals and have worked to KPI's
- Continuously maintain high standards.
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