Enrolment Manager

2 weeks ago

Bristol, Bristol, United Kingdom Best Practice Network Full time

About Us:

We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.

We're a friendly, DfE accredited, Ofsted outstanding training company providing apprenticeships, professional development and the DfE's 'Golden Thread' (trainee teachers to school Executive Leaders). We are adaptable, collaborative, and genuinely value the work we do to support the education sector, as much as our trainees do.

Our people are at the heart of our business and our passion and commitment to education is what drives us. As a result, we have seen incredible growth over the last few years both nationally and internationally.

We aim to be an employer where everyone can be themselves, do their best in an inclusive working environment and where all colleagues can thrive and reach their full potential. We want to attract, develop and retain individuals with different experiences, backgrounds and perspectives.

About the Role:

This is an exciting opportunity for a motivated and capable professional to become Apprenticeship Enrolment Manager. This is a new role where the successful candidate will help build Best Practice Network and the Q&T practice's apprenticeship offer.

Reporting to the Head of Apprenticeships Operations, the Apprenticeship Enrolment Manager will help drive the results and continuous improvement of Best Practice Network's apprenticeship enrolment team.

Responsibilities

  • Drive the Apprenticeship Enrolment Team to meet their sales and conversion targets

    • Assist Senior Coordinators and Coordinators in the smooth enrolment of learners onto apprenticeship programmes

      • Ensure learner eligibility against programme and funding criteria, ensuring all required documentation is collected and verified

        • Ensure adherence to all funding rules, programme criteria, and compliance standards

          • Regularly audit enrolment processes to ensure compliance is upheld

            • Monitor and manage the retention of applications from initial enquiry to enrolment

              • Proactively identify and resolve issues that may impact the retention of learners throughout the enrolment process

                • Oversee the planning and coordination of learners' first day of learning, ensuring a smooth transition onto the programme

                  • Collaborate with eLearning and curriculum Teams to ensure correct setup of all First Days of Learning

                    • Collaborate with delivery teams to ensure they have all necessary information for successful learner allocations

                      • Provide direct line management for Senior Coordinators, supporting their professional development and ensuring they are achieving targets

                        • Oversee the performance of the Senior Coordinators and their teams, regularly monitoring team performance, providing support and strategic direction.

                          • Manage data and production of reports relating to monthly/quarterly starts, conversions, participant retention, event/delivery quality, quality assurance, destinations, impact and client satisfaction.

About You:

Education and qualifications

Essential

Desirable

Degree or equivalent

ü

Evidence of CPD

ü

Experience, skills and attributes

Essential

Desirable

Be reliable, hardworking and professional

ü

Have proven apprenticeship, target-driven experience

ü

Able to lead with confidence and make informed decisions

ü

Able to build and demonstrate strong working relationships at all levels

ü

Possess an excellent customer service manner, both written and spoken

ü

Have the ability to organise, plan and prioritise time and tasks effectively

ü

Work well under pressure with the ability to deal with issues as they arise

ü

Be open to change, actively seeking ways to improve all aspects of the business

ü

Be highly competent using MS Office and Teams

ü

Demonstrate accuracy and attention to detail

ü

Driven to see things through to successful completion and results

ü

Highly numerate and literate

ü

Understanding of the wider education and schools' landscape

ü

Knowledge of and affinity for the Education & Skills sectors

ü

Creative, innovative and able to solve problems

ü

Our Benefits:

  • 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays.
  • We pay for a Healthcare Plan once you've passed probation, which includes access to a private GP.
  • From day 1, free life insurance covering up to x4 your salary.
  • We'll both add money into your pension pot after 3 months.
  • Get 25% off online learning resources for year 1 to GCSE with EdPlace.
  • Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn.

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