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Microsoft Partner Insight Specialist

2 months ago

United Kingdom Noteworthy Support Full time

About Us: At Noteworthy, we specialize in providing unparalleled support and consultancy services to Microsoft partners. Fondly known as the Partner Center Pros, Noteworthy provide Alliances-as-a-Service to businesses who want to work more closely with Microsoft to get recognised for their hard work, but also to drive further profitability within their Microsoft practices. Noteworthy work hand in hand with Microsoft to provide award-winning services in the channel.


Job Summary: We are looking for a proactive and organized Microsoft Partner Insight Specialist to join our team. The ideal candidate will possess strong written communication skills, a process-driven mindset, and experience in the Microsoft partner and channel ecosystem. This role involves preparing and delivering service management reviews alongside management, analysing and presenting data, and leading internal improvement initiatives.


Key Responsibilities:

  • Document Preparation: Create and maintain high-quality business documents, ensuring clarity, accuracy, and alignment with the objective of helping partners to become operationally excellent.
  • Service Management Reviews: Use templates to prepare comprehensive service management review documents for our customers, highlighting key insights, performance metrics, and actionable recommendations. Deliver reviews to customers confidently whilst taking note of any follow up actions.
  • Data Analysis: Analyse and interpret program data to understand processes and performance. Present data in a clear, concise, and understandable format for internal and external stakeholders.
  • Microsoft Partner & Channel Management: Utilize experience with Microsoft partner and channel programs to enhance service delivery and client satisfaction.
  • Organisation & Diligence: Maintain a high level of organisation and diligence in managing tasks, timelines, and project deliverables.
  • Process Improvement: Identify opportunities for improvement in internal processes and customer presentations. Proactively suggest and lead initiatives to enhance efficiency and effectiveness.
  • Internal Collaboration: Work closely with other departments to ensure alignment in service delivery and to share insights and best practices.


Working Pattern & Salary:

Salary: £35,000 per annum (pro rata according to contracted hours)

Working pattern options: 9am-5pm across 4 days per week (successful candidate may choose non-working day) or 9am-3pm across 5 days per week.


Flexible Working Policy:

Noteworthy Support are proud to be a Gold Accredited 4 Day Working Week company. We take flexible working seriously and are able to accommodate those with the need for a part-time commitment.