Salesforce Administrator

About Us

Covering more trades than anyone else, Aspect is one of London’s largest property maintenance teams. We’re always ready to help, no matter what maintenance issue someone has, operating 24/7. After over 15 years of helping thousands of residential and commercial customers every month, we have ambitious plans to expand our business over the next 3 years. We’re looking for ambitious people to join us at this exciting time.

Location: On site - KT9 - South West London.

The Role

We are seeking a skilled and enthusiastic Salesforce Administrator to join our team. In this role, you will be responsible for the day-to-day administration and maintenance of our Salesforce platform. You will play a crucial role in ensuring that our Salesforce system meets the evolving needs of our business.

Responsibilities:

• User Management: Create and maintain user accounts, profiles, and roles.
• Security and Access: Manage security settings, including sharing rules, profiles, and permission sets.
• Data Management: Maintain data integrity, perform data imports and exports, and manage data cleansing activities.
• Customization: Configure and customize Salesforce objects, fields, page layouts, and workflows to meet business requirements.
• Reporting and Dashboards: Create and maintain reports and dashboards to provide insights into sales performance, marketing campaigns, and other key metrics.
• Training and Support: Provide training and support to end-users on Salesforce functionality and best practices.
• System Maintenance: Perform regular system maintenance tasks, including updates and backups.
• Process Improvement: Identify opportunities to improve Salesforce processes and workflows.
• Stay Current: Keep up-to-date with the latest Salesforce releases and features.
• Testing; End to end & feature specific testing for nre deployments
• Problem-Solving; Investigation into new production errors and project planning to disperse issues to development teams

Qualifications:

• Experience: Proven experience as a Salesforce Administrator (ideally 2+ years).
• Certifications: Salesforce Administrator certification is preferred (or a willingness to obtain it).
• Technical Skills: Strong understanding of Salesforce platform functionality, including Service Cloud, and AppExchange.
• Analytical Skills: Ability to analyze data and identify trends.
• Problem-solving: Excellent problem-solving and troubleshooting skills.
• Communication: Strong written and verbal communication skills.
• Teamwork: Ability to work effectively in a team environment.

Bonus Points:

• Experience with Salesforce Lightning Experience
• Experience with Apex, Visualforce, or SOQL
• Experience in B2C industry

Benefits:

Salary range 35-45K Per annum, 20 days paid leave, expanding to 25 days per year, plus Bank holidays (Total up to 33 days)

Training